Dispensary Manager

Job Description

Our Client, a licensed retail operator based in New York, is hiring an experienced Dispensary Manager to lead the launch and ongoing operations of a new cannabis retail location in Queens, New York.

The ideal candidate has experience opening a retail store or dispensary, including hiring and developing a team, coordinating grand opening events, and driving customer traffic. They are digitally savvy, skilled at building local relationships, and understand how to leverage social media, technology, and community partnerships to grow a business.

Essential Functions & Responsibilities

Store Opening & Community Engagement

• Lead pre-opening preparations, staffing, training, and grand opening execution.
• Build and develop a high-performing team focused on customer experience, education, and sales.
• Drive local awareness through community outreach, grassroots marketing, partnerships, and launch events.
• Establish relationships with neighboring businesses, community organizations, and local influencers.

Digital Engagement & Technology

• Leverage social media, digital platforms, loyalty programs, and CRM tools to increase awareness and customer retention.
• Use customer insights and sales data to identify growth opportunities and improve performance.

People Leadership & Store Operations

• Oversee daily operations, scheduling, training, performance management, and employee development.
• Manage sales performance, budgets, labor costs, inventory, cash handling, and store profitability.
• Partner with corporate teams to support business goals and continuous improvement.

Compliance, Safety & Security

• Ensure compliance with applicable New York State cannabis regulations, licensing requirements, and company policies.

Qualifications

• MUST HAVE 2+ years of dispensary or cannabis retail management experience preferred.
• Previous experience opening a retail store or dispensary , including hiring a team and executing a successful launch.
• Strong understanding of social media, digital engagement, and retail technology.
• Proficiency with retail technology and POS systems; cannabis inventory and compliance platforms are a plus.

Compensation includes competitive base salary and performance incentives