Bell Attendant

Located in a landmark building constructed in 1890, Hyatt Regency Cleveland at The Arcade provides a historic hotel experience with convenient access to downtown Cleveland. Just steps from the vibrant East 4th Street Entertainment District and a 10-minute walk from all major sporting and entertainment venues, the hotel offers 293 rooms and 14,000 square feet of meeting and event space. With Hyatt Regency Cleveland’s central downtown location and distinctive historic look, we attract guests for all occasions, ranging from business travelers to sports fans to wedding parties.
Are you ready?

Because we are looking for a Part Time Bell Attendant!

What does the ROLE entail?
• Responsible for constant communication with the Front Office and Valet teams to ensure guests are escorted and their luggage and personal items are transported to and from the guest rooms efficiently
• Strong guest service orientation in order to ensure high guest expectations
• Ensure that guests are comfortable with accommodations and are familiar with room offerings and features
• Fast-paced environment that requires moderate amounts of walking, continuous standing and lifting a moderate amount of weight
• Highly visible role gives the opportunity for casual conversation and hotel or local recommendations

Your EXPERIENCE:
• A true desire to satisfy the needs of others in a fast-paced environment
• Refined verbal communication skills
• Capable of standing for long periods of time
• Ability to tolerate moderate amounts of walking and ability to lift, push, pull up to 30lbs of weight
• Unafraid of engaging in conversation with guests
• Takes pride in a job well done
• Must be able to work a flexible schedule, including, evenings, weekends and holidays
• A fun and energized person
• Committed to delivering a high level of customer service
• Demonstrates Hyatt Values: Empathy, Integrity, Respect, Inclusion, Experimentation, Wellbeing 

Perks:
• An entry to the Hyatt Family, a place where we care for people so they can be their best
• 12 free nights at Hyatt hotels globally every year after your 90th day of employment, Colleague, Friends, and Family rate upon hire.
• 50% off at 1890 Restaurant
• 25% off at Marengo Spa
• Affordable Medical, Dental and Vision Coverage after 30 days of employment
• Paid Holidays, Sick Days and Vacation Days
• Connect with thousands of National and Local Partners for Various Discounts
• Located near RTA stops and pick ups
• Discounted Parking Passes

Wellbeing:
“Our purpose is to care for people so they can be their best – and we believe wellbeing is the ultimate realization of our purpose”
• To support our colleagues mental wellbeing we provide access to “Headspace App” for all employees, free of charge as well as Hyatt's wellbeing assessment tool "Hyatt Well-Check"
• Hotel gym access
• Affordable Medical, Dental and Vision Coverage after 30 days of employment

Development:
• With over 700 Hyatt Hotels and Resorts in the United States, opportunities for internal promotions are abundant
• Regular Check-In Conversations with Managers to discuss personal career goals
• A wide range of development tools through the Hyatt Learning
• Education assistance of up to $1,000 per year toward personal growth and development