Senior Teller

Job Description

Job Description

Role:

To assist the Credit Union in achieving its Service Mission to deliver Total Member Delight in each and every service interaction with both internal and external members. A key component of this external service is to identify the financial needs of each member and recommend and effective credit union product solution. In addition, the position will assist members with their financial transactions, involving paying and receiving cash and other negotiable instruments. The position will also perform all vault duties.

Responsibilities:

• Receives and processes member financial transactions either in person or through the mail/night drop, including but not limited to deposits, withdrawals, and loan payments; verifies cash and check endorsements; sells money orders, official checks and stamps to members; transfers amounts from member accounts as directed.
• Cross-sells and refers credit union products and services.
• Maintain security of vault including opening and closing, assist with ordering and verifying bulk cash from Federal Reserve utilizing CETO program.
• Welcomes members and provides routine information concerning services and directs members to appropriate department for specific information and service.
• Approve check holds and perform overrides on member accounts within authority.
• Balances cash drawer and daily transactions, prepares cash sheet and bundles work that is sent to the Accounting Dept. nightly.
• Cover in designated cross trained area as assigned.
• Act as mentor to other Tellers setting a positive example in carrying out duties.
• Performs other related duties as assigned.

Knowledge & Skills

Experience: One year to three years of similar or related experience.

Education: A high school education or GED.

Interpersonal Skills: Work normally involves contacts with persons beyond immediate associates generally regarding routine matters for purposes of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors) requiring ordinary courtesy in providing assistance and information.

Other Skills: Must have good communication skills. Calculator and computer keyboard by touch. Operate money and coin counters, photocopier, telephone and other office equipment as needed. Must be good with number and name detail. Ability to lift and move up to 50 pounds of coin and stand for extended periods of time.

Position Type: Full Time

Hours: 39.5+ hours per week

Current Schedule: 8a - 5p or 8:15a - 5:15p Monday - Thursday on a rotating basis, 8a - 5p or 9:15a - 6:15p Friday on a rotating basis.

Pay Range: $19.83 - $21.83 per hour. Position also eligible for quarterly incentives and annual bonus.

Actual starting salary will be determined based on skills, experience (to the extent relevant) and other job-related factors, consistent with applicable law.

Benefits:

Paid Time Off

Paid Holidays

401K Plan

Medical

Dental

Vision

Flexible Spending Account Option

Life Insurance

Dependent and Spouse Life Insurance Options

Short Term Disability Insurance

Long Term Disability Insurance

Accident Insurance Options

Hospital Indemnity Insurance Options

Specified Disease Insurance Options

Pet Insurance

Legal/ID Shield Options

Employee Referral Program

Paid Volunteer Day

Employee Loan Discounts

SeaComm is an Equal Opportunity/Affirmative Action Employer. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veteran.