Principal Product Designer — Lead World-Class UX at Scale

About Rootly At Rootly, we are on a mission to be the go-to way companies respond when things go wrong, helping every organization be more reliable. We do this by building an industry-leading incident management platform that allows companies around the world consistently and quickly resolve incidents. We are not simply transforming an industry, we are carving an entirely new +$B segment ourselves and need incredible talent to achieve this ambitious goal together. Customers love Rootly. Some of the fastest growing companies around the world such as NVIDIA, Figma, Canva, Tripadvisor, Squarespace and more rely on Rootly to power their critical incident management process. They obsess over our delightful enterprise-ready platform and unique partnership model. See why our customers have reviewed us 5 stars on G2. Investors love Rootly. We are backed by some of the most respected funds in the world from Y Combinator to operators like the CTO of Dropbox and GitHub. We'd be happy to disclose our entire funding and profitability picture live during the interview. As a culture we relentlessly put transparency first. We conduct monthly financial reviews as a team so everyone has a pulse on the health of the business and publish what we are building in our weekly changelog. About the Role This is a rare opportunity todefine the design cultureat Rootly and set the standard forworld-class UXin our industry. As ourPrincipal Product Designer, you will be thedriving force behind intuitive, elegant, and high-impact user experiences. You will lead by example; designing products thatjust make senseanddelight users with their simplicity and effectiveness. We are looking for someone who hasincredible product sense, can move fast, andpush the boundaries of what’s possiblein enterprise software design. You will have an outsized influence,shaping the user experience across our entire productwhile mentoring and elevating the team around you. If you thrive in environments wherespeed, clarity, and taste matter, whereownership is rewarded, and whereyour designs will be in the hands of thousands of users daily, this is the place for you. What You’ll Do Help define and own the end-to-end user experienceacross all of Rootly’s products, ensuring that every interaction is frictionless, intuitive, and delightful. Set the gold standard for UX and UI design - leading the charge in making complex workflows feel effortless. Move fast and design with conviction - delivering high-quality work without getting stuck in endless iterations. Act as a force multiplier for the team, providing mentorship, raising the quality bar, and enforcing design standards across the entire company. Drive a culture of taste and craftsmanship, ensuring that everything we ship is polished, purposeful, and impactful. Partner closely with engineering, product, and leadershipto influence the roadmap and advocate for user needs. Enforce consistency and cohesionin UI patterns, interaction models, and visual design across the entire product. Champion simplicity - distilling complex problems into beautiful, intuitive solutions. Think holistically about design systems - leading the creation and governance of our design language and component libraries. Leverage data, customer insights, and product intuitionto make informed design decisions. Bring a bias toward action - proactively identify and solve UX challenges before they become bottlenecks. What We’re Looking For 8+ years of experiencein UX/UI design, with a strong track record at companies known forexceptional product design and usability. A deep understanding of product design - not just UI, but how users think, behave, and interact. Exceptional visual and interaction design skills - you can design interfaces that are not only beautiful but alsohighly functional and effortless to use. A relentless focus on intuitive design.You sweat the details andremove friction wherever you find it. Experience designing and enforcing a design system, ensuring consistency at scale while enabling speed and flexibility. A natural leader who uplifts those around them - mentoring, guiding, andinstilling a culture of design excellence. Product instincts that rival a PM’s.You think beyond pixels and deeply understand user problems, business impact, and engineering trade-offs. The ability to move fast without compromising quality.You know when to polish and when to ship. A passion for system thinking.You see how everything connects and design scalable patterns that simplify the experience. Strong communication skills.You can articulate design decisions clearly, advocate for users, and collaborate effectively across teams. A high sense of ownership and accountability.You don’t wait for direction - youidentify what needs to be done and make it happen. Experience working closely with engineersand understanding the trade-offs betweendesign vision and technical constraints. Why Rootly? We’re not just another startup. We’re building something category-defining and want teammates who crave ownership, love solving hard problems, and thrive in a high-bar, high-impact environment. Here’s what you can expect when you join Rootly: Competitive compensation and early equity in a fast-growing, venture-backed company. Comprehensive medical, dental, and vision coverage. 3 weeks of vacation, plus unlimited sick and mental health days, and a company-wide end-of-year shutdown to recharge. $500 stipend for home office setup. Unlimited token usage and access to AI tools A fast-moving, high-impact environment where your leadership and ideas directly shape the future of the company. If this sounds like the kind of challenge and opportunity you’re looking for, apply now and let’s build something great together. Rootly is an equal opportunity employer. We aim to create an environment where every team member at Rootly feels like they belong so they can have a greater impact on our business and customers. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #J-18808-Ljbffr Rootly