Customer Service Representative

Join the Nation’s Leading Seafood Purveyor!

Samuels Seafood Company, the premier distributor of fresh and frozen seafood in the U.S., is seeking dedicated and detail-oriented Customer Service Representatives to join our fast-paced and dynamic night shift team. If you thrive in an energetic environment and are passionate about delivering exceptional service, we want to hear from you!

What You’ll Do:

As a Customer Service Representative, you’ll play a vital role in supporting our sales operations and ensuring a seamless customer experience. Your primary responsibilities will include:

• Answering incoming calls and emails from customers and sales representatives
• Accurately processing orders from phone calls, voicemails, and emails
• Performing data entry and invoicing tasks with precision
• Providing clear and professional communication to customers and team members
• Managing clerical and administrative duties as assigned

Why You’ll Love Working With Us:

• Fast-paced, growth-driven culture
• Opportunities for career advancement
• Comprehensive training provided
• Competitive pay and benefits package
• Supportive and team-oriented work environment

What We’re Looking For:

Required Qualifications:

• High School Diploma or GED
• Ability to work early morning shifts (starting at 4:00 AM or 5:00 AM)
• Flexibility to work weekends and holidays
• Strong customer service and telephone communication skills
• Excellent attention to detail and accuracy in data entry
• Ability to multitask and prioritize in a fast-paced setting
• Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel

Ready to Dive In?

If you're enthusiastic about delivering top-tier service and want to grow within a thriving organization, apply today to join the Samuels Seafood family. Be a part of something extraordinary—where fresh starts and fresh seafood go hand in hand!