Travel Reservation Specialist

Job Description

Job Description

CTR Group is seeking a Travel Reservation Specialist for a Health & Wellness Center in the Virginia Beach, VA area. Immediate opening and urgently hiring!

Salary Rate: $22.88 per hour with Benefits.

Work Hours: 35 - 40 hours per week

• Full-time: Monday – Friday 8am – 5pm

SUMMARY:

The Travel Reservation Specialist is responsible for handling all client interactions over the phone, providing excellent customer service while managing reservations and promoting travel products. This role requires strong communication and sales skills to ensure clients receive seamless booking support, accurate travel information, and opportunities to enhance their travel experience through upgrades, packages, and add-ons. Ideal candidates would demonstrate the ability to deliver compassionate, respectful, and values-centered customer service aligned with the Company’s mission and principles.

REQUIREMENTS:

• Two-Year college coursework in any of the following is beneficial: Hospitality & Tourism Business Administration or Communications or equivalent.
• 1–3 years in customer service, call center, reservations, or sales.
• Prior experience in the travel industry, preferred.
• Comfortable with sales goals and upselling.
• Experience with travel booking or reservation software.
• Strong administrative accuracy and multitasking ability.
• Relevant and equivalent work experience includes volunteer work, internships, freelance work, and transferable skills.
• Previous experience in phone-based reservations, call center, or sales-focused customer service preferred.
• Strong sales and upselling abilities with proven success in meeting targets.
• Knowledge of travel booking systems or online reservation software is a plus.
• Excellent verbal communication and active listening skills.
• Strong organizational skills, accuracy, and attention to detail.
• Ability to work in a fast-paced environment and handle multiple calls/reservations efficiently.
• Experience with group travel or hosted tours preferred.

 

CTR Group has been a leader in its industry for over 35 years and is rated highly on Google, Indeed and Facebook for being a great company to work for. If you enjoy being a part of a great team, apply today and check out our website for more information.

CTR Group is an equal employment opportunity employer. Candidates are selected based on qualifications and defined requirements of the job, not on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin. age, or any other protected status. Further, CTR Group encourages United States' Veterans and persons with disabilities to apply for positions for which they are qualified.

 

 

 

 

\nCompany Description

CTR group is a full-service employment & recruiting firm, matching the strengths and skills of thousands of candidates with employers.

Company Description

CTR group is a full-service employment & recruiting firm, matching the strengths and skills of thousands of candidates with employers.