Volunteer Coordinator

Job Description

Job Description

Position title: Volunteer Coordinator

Part-Time Position

Volunteer Coordinator Job Description Summary:

The Volunteer Coordinator is responsible for developing, managing, and sustaining a comprehensive volunteer program that enhances the quality of life for residents and participants in the facility.  This role recruits, trains, schedules, and supervises volunteers while ensuring compliance with facility policies and regulatory standards. 

Education and Experience :

• High School Diploma or equivalency required; associate’s or bachelor’s degree preferred (e.g., social work, healthcare administration, communications)

• Experience in volunteer coordination, customer service, or healthcare setting preferred

• Social or Therapeutic Recreation experience (through volunteer, internship, or paid position)

Requirements:

• Strong interpersonal and communication skills

• Excellent organizational and time management abilities

• Ability to work with diverse populations, including elderly residents and participants

• Leadership and problem-solving skills

• Basic computer proficiency (scheduling systems, email, recordkeeping).

• Demonstrates compassion, patience, and respect for elderly and vulnerable population

• Upholds confidentiality and ethical standards

• Promotes a positive image of the facility in the community

• Must be able to work independently and have good time management skills.

• Must be able to lift, push or pull items up to 50lbs and perform other tasks as required

Job Responsibilities:

• Design, implement, and grow a structured volunteer program aligned with resident and participant needs and facility goals

• Create meaningful volunteer opportunities that support recreation, social, and emotional well-being of residents and participants

• Evaluate program effectiveness and make ongoing improvements

• Recruit volunteers through community outreach, schools, faith-based groups, and organizations

• Conduct interviews, screenings, and background checks as required

• Develop retention strategies, including recognition and appreciation events

• Provide orientation and ongoing training to volunteers

• Ensure volunteers understand resident rights, confidentiality, and safety procedures

• Supervise and support volunteers, offering feedback and guidance

• Coordinate volunteer schedules to meet facility needs

• Match volunteers’ skills and interests with appropriate assignments

• Maintain accurate records of volunteer hours and activities

• Ensure compliance with federal, state, and local regulation regarding volunteer services

• Maintain up-to-date volunteer files, including application, health records, and background checks

• Prepare reports of volunteer program metrics and outcomes

• Work closely with the Activities Department to integrate volunteers into programs and events

• Collaborate with staff to identify areas where volunteers can provide support

• Serve as a liaison between the facility and community organizations