Director, Customer Data Engineering (San Francisco)

About Gap Inc.At Gap Inc., we create culture as much as we create clothes. Our ambition is to become a high-performing house of iconic American brands that shape culture.Our portfolio—Old Navy, Gap, Banana Republic, and Athleta—each brings a distinct point of view to how we show up in the world and serve our customers.Old Navy democratizes style with quality and value for all. Gap champions originality through essential pieces that celebrate individuality. Banana Republic is rooted in a spirit of discovery, creating modern pieces inspired by craftsmanship and travel. Athleta champions the Power of She through confidence, strength, and movement.We’re driven by a shared purpose: to bridge gaps—between people, perspectives, and possibilities—to create a better world.We’re building a team that performs at a high level—people who think boldly, take ownership, and turn ideas into impact. If you’re ready to learn fast and help shape what’s next, you’ll fit right in.About the roleThe Customer Data Engineering Director will implement data strategies that enable Gap Inc to better manage our customer data with a goal to provide a comprehensive view of the customer, improved business decision making through quicker insights and adherence to compliance and privacy needs. This role will report into the Sr. Director of Customer Data Engineering and will be a part of the team responsible for reharmonizing, standardizing, and streamlining enterprise customer data with ownership of the business data layer working in partnership with data governance, data product management and marketing data teams.What you'll doRelevant technology professional experience in Technology, with a concentration in Customer Data Management & Marketing Technology integrationStrong experience in managing customer data for fashion retailersStrong experience in data engineering, data platforms, data strategy consulting, or equivalent data management experience Experience in operationalizing data privacy, compliance and governance initiatives Experience with cloud-based platforms like Azure/GCP/AWS specializing in the related data stack within including consumption patterns like data products, data marts, universal semantic layersExperience working across global teams spanning multiple time zones and geographiesAbility to collaborate effectively with various functional partners to probe/ask questions, gather required information for analyses, and participate as a value-added cross-functional partnerExperience operating in a fast-paced environment driven by senior leadership requests and evolving business needsAbility to manage workload with limited guidance; effective managing to expectations and ability to scope/prioritize work with relatively high independenceRetail Experience is a must haveStrong verbal and written communication skillsStrong analytical, problem solving, and multi-tasking skills Customer focused and Solutions Oriented mindset Who you areDrive the data integration plan with internal stakeholders, vendors, partners, 3rd party teamsImplements processes for active stewardship of data, including active management of metadata and oversight of data processes and flowsCollaborate with the team to ideate and prototype new data opportunitiesBe accountable for the quality of our core data set and make improvements each sprintLead the business engagement and agreement on business-wide data standardsOwnership of all data enrichment, maintenance investmentsKey driver in data warehouse and business intelligence investment strategyCustomer data evangelist – proactively seek new and improved ways for data to drive more differentiated, dynamic, cross-channel touch point opportunities for UsersInternal expert on customer Data Security and Privacy policies and practicesBusiness Lead on all data-related acquisition and divestiture activitiesBuild and maintain a strong technical team through effective recruiting, training, coaching, team building, and succession planning.Benefits at Gap Inc.Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.One of the most competitive Paid Time Off plans in the industry.*Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*Employee stock purchase plan.*Medical, dental, vision and life insurance.*See more of the benefits we offer.*For eligible employees