Budtender

Patient Service Representative/Administrator

Mint Cannabis is seeking an experienced Patient Service Representative/Administrator. The Patient Service Representative educates patients and provides information about medical cannabis and its uses while providing fantastic customer service. At times, a patient service representative will be asked to cross-train and assist in other departments, such as administration and packaging. We want to maintain a fun, welcoming, professional environment for patients and coworkers.

Your daily duties include:

• Check-in, verify the status, and report patient allotment on POS system.
• Provides patients with education and information about medical cannabis and its uses.
• Assists patients with product selection in an efficient and timely manner.
• Processes patient orders and payments utilizing POS software.
• Operate, maintain, and close cash till and deposit the end of daily earnings.
• Assists management staff with daily operational needs. (This includes assisting in other departments when needed)
• Maintain a clean and professional environment for patients.

Attributes:

• Customer-focused with a friendly and professional demeanor.
• Dependable and punctual.
• Ability to work well under pressure.
• Team player with a positive attitude.
• Knowledge of the uses of medicinal cannabis and different methods of medicating.
• Knowledge of cannabis brands and products available on the Arizona market.
• General knowledge of cannabis product regulations, including dispensing procedures and patient transaction limits.
• Demonstrate the ability to operate Point of Sale and other computer systems while assisting patients.
• Excellent communication, customer service, and sales skills.
• Basic knowledge of Microsoft Office.
• Ability to work in a fast-paced environment.

Qualifications:

• Education: High school diploma or equivalent.
• Experience: Customer service: 1 year. Medical terminology: 1 year (Preferred). Computer skills: 1 year (Preferred). Cash Handling Experience.

Must-have:

• Flexible schedule, including days, nights, and weekend availability to meet the needs of the business.
• Must be twenty-one (21) years of age.
• Valid Michigan driver's license/Identification

Job Type: Full-time

Location: Onsite; 900 75th St. Willowbrook, IL 60527

Schedule:

• 8-hour shift
• Day shift
• Holidays
• Week Days
• Night shift
• Weekend availability

Salary: $17.25 an hour

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A collaborative and inclusive work environment.
• The chance to make a significant impact within a growing company.

Benefits:

• Employee discount
• Medical
• Dental
• Visio