Ocean Export Coordinator

De Well Group is a global provider of end-to-end cross-border supply chain and logistics solutions powered by advanced digital technologies. With offices across Asia, North America, and Europe, the company delivers tailored services to meet diverse customer needs. De Well offers integrated offerings such as Ocean Logistics, Air Logistics, Customs and Compliance, eCommerce Fulfillment, and Transportation services. By collaborating with key global shipping and transportation providers, De Well ensures safe and efficient logistics operations that enable global commerce and economic growth. Position Summary The Ocean Export Coordinator will be responsible for the daily management of ocean Export service activities. To receive and process all cargo on a daily basis, including overseas communication and customer service as needed, with a focus on Export Compliance. Work closely with steamship lines to secure the movement of cargo efficiently to meet the client’s expectations. The Ocean Export Coordinator is responsible for preparing files, distributing documents, cargo tracking, billing, and collecting funds while meeting or exceeding customer expectations.

EXPORT

Receive and process Ocean Export cargo Handle pickup calls and set up files in the system Double-check work to minimize and avoid all errors Understand US Customs Export requirements and ensure all file processing meets these requirements Manage email and all communication effectively and within De Well communication policies Understand rating/export contract, make bookings, and be able to determine costs. Both consolidation and direct cargo Work with the drayage team to ensure trucking requirements are met and all cartage transfers are completed Processing the export documentation Be aggressive in building our existing service Invoice shipments and control payment under client credit terms Audit and approve vendor payments Complete and report the profit/loss of assigned shipment files Provide pricing support to customers, agents, and sales staff Assist the department and management with assigned projects Qualifications Technical Strong computer knowledge/proficiency (Outlook, Microsoft Word, Excel, PowerPoint) Business Bachelor’s degree in Business, Supply Chain or a related field - PREFERRED Minimum of two (2) years’ experience in Logistics/Freight Forwarding/Supply Chain/Third Party Logistics/Ocean Import/Export – PREFERRED Minimum of two (2) years’ experience in NVOCC, customer brokerage and drayage Mandarin Speaking is a plus, but not required Thorough understanding of ocean shipment documentation process, a plus Possess excellent data entry skills and customer service skills with the ability to grasp extensive knowledge whole dealing with a variety of people Ability to use CargoWise is a plus. Demonstrated critical thinking, using logic and reasoning to identify strengths, weaknesses, opportunities and risks, and identifying alternative solutions or approaches Proven ability to handle confidential information with discretion Ability to multi-task and work independently Human Relations Self-motivated, with an ability to self-manage Additional Knowledge, Skills, Abilities, and Personal Attributes Ability to communicate effectively with co-workers and management. Demonstrated team player qualities. Demonstrated ability to communicate effectively at all levels of the organization including the hourly workforce, first line supervision, senior management, as well as vendors. Understanding and support of company policies and procedures. Ability to read and interpret documents such as contracts, agreements, and procedure manuals as well as speak effectively before groups of customers and employees of the organization. Detail oriented and strong organizational skills; solid analytical ability. Excellent verbal and communication skills. Strong computer knowledge/proficiency (Microsoft Word, Excel, PowerPoint) Energetic, with a positive attitude Self-confident and willing to take responsibility Role models the De Well Values , including the values which underpin how we achieve our goals: Physical Requirements (The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Regularly required to walk, sit and stand for prolonged periods of time. Ability to reach with arms and hands; bend, kneel, crouch and/or crawl as well as the ability to see and hear. Ability to sit for long periods of time. Ability to move about in office and warehouse facilities. (The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Office The incumbent typically works in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office. Incumbent may encounter frequent interruptions throughout the workday. The employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to 20 pounds. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law. #J-18808-Ljbffr De Well Group