Sales Manager

Job Description

Job Description

About the Role:

OUR COMPANY

We are an international high growth HVAC company dedicated to the sales and distribution of air conditioners and refrigeration equipment. We are driven by a strong commitment to providing exceptional service and top-notch products. Our sales team presents a multitude of opportunities for personal and professional growth, and we are searching for individuals who wish to progress alongside us, contributing to the success of our brand and becoming valued members of our exceptional organization. We take immense pride in our dedication to treating all Applicants and Associates fairly and fostering a strong culture of meritocracy.

THE POSITION

We are currently seeking a dynamic Sales Manager to lead our B2B sales division, based in San Diego, California. The successful candidate will assume responsibility for cultivating robust partner and channel relationships, while formulating a comprehensive long-term strategy aimed at expanding our market share and bolstering brand recognition within the region.

RESPONSABILITIES

• Develop business strategies to attract new customers, broaden the store's market scope, and drive profitability.
• Meet and surpass sales goals set by the company.
• Follow up on assigned leads, manage customer accounts, and foster growth opportunities.
• Analyze branch sales territory to stay informed about market prices, ensuring competitive rates and maximizing sales results.
• Identify clients' needs to offer tailored services and products, guaranteeing exceptional customer satisfaction.
• Manage customer requests, concerns, complaints, projects, and related matters with diligence and professionalism.
• Deliver outstanding service, consistently striving for high levels of customer satisfaction.
• Create an Annual Sales Forecast plan, laying the foundation for strategic success.
• Mentor team members, providing guidance towards their career goals.
• Measure and report on KPIs, generating insightful reports for senior management.
• Collaborate with the marketing department to coordinate area-specific events, enhancing brand presence and impact.
• Additional responsibilities may be assigned as needed.

REQUIREMENTS

• Experience in the HVAC industry, including Residential and Commercial HVAC Systems.
• Minimum of 2+ years of successful sales experience.
• Excellent communication skills, both written and verbal, with a natural ability to resolve customer issues.
• Quick adaptability to learn company-supplied software, such as CRM tools and ERP systems.
• Familiarity with customer service principles and practices.
• Strong communication skills, both written and oral.
• Knowledgeable user of Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)
• Fluency in both Spanish and English.
• Willingness to travel regionally and beyond, as required to cater to all territories.
• High School diploma/GED (Required).
• Bachelor's Degree in Business Management, Marketing, or a related field (Preferred).
• Valid driver's license, insurance, and reliable transportation (Required).

Job Types: Contract, Full-time

Education:

• Bachelor's (Preferred)

Experience:

• B2B sales: 2 years (Preferred)
• HVAC/R: 2 years (Preferred)

Work Location: In person