Quality Technician

Key Responsibilities Receive and Inspect Sample Products/Returns Track returned products upon arrival Diagnose the root cause issue for returns Unpack returned units and visually inspect for physical damage (as needed) Test returned units and product samples for functional issues (cooling, heating, leaks, etc.) Identify cosmetic vs. functional defects and document findings Repair or Recondition Products Clean and repackage units as needed (for resale, parts refurbish, or scrap) Perform basic repairs if authorized (e.g., replacement of product components if in inventory) Complete inspection logs and testing data Coordinate with QA and CS (Customer Service) Teams Report patterns of defects to Quality leadership/CS Communicate any missing parts or customer misuse to QA Management Support Warehouse Operations Maintain organized work area (5S) Support inventory reconciliation for returns stock Qualifications Associates degree or higher education required 1-2 years of Quality and product testing experience Basic mechanical aptitude and familiarity with small appliances Ability to lift up to 50 lbs and stand for long periods Strong attention to detail and ability to follow SOPs/work with a system Strong organizational skills, ability to work in fast-paced environment Preferred Skills Familiarity with water dispenser function and parts (compressor, heating, cooling, refrigerant, , etc.) Experience with handheld tools and multimeters Warehouse environment with variable temperatures Regular handling of returned units and product samples (some with water residue or packaging debris) #J-18808-Ljbffr Brio Water Technology