Front of House Manager- Coastal Orange Beach

Position Summary Position Summary : The Front-of-the-House Manager is responsible for leading all front-of-house operations during high-volume service while ensuring an exceptional guest experience, strong team performance, and alignment with company profitability and service standards. This role requires a hands-on leader who thrives in fast-paced, high-energy environments, can make real-time decisions under pressure, and leads from the floor to drive both guest satisfaction and team accountability. Key Responsibilities Lead and actively manage all front-of-house operations during service, ensuring smooth execution and exceptional guest experiences Maintain a strong floor presence, continuously observing service flow, guest interactions, and team performance Handle guest concerns and conflict resolution, including high-pressure and alcohol-related situations, with professionalism and sound judgment Create and manage front-of-house schedules based on business needs and labor goals Ensure all team members follow company policies, service standards, and safety/sanitation procedures Coach, develop, and hold team members accountable for performance and behavior Partner with the General Manager on recruiting, hiring, and onboarding front-of-house staff Complete daily administrative tasks, reporting, and operational follow-up Identify operational challenges and take initiative to resolve issues quickly and effectively Core Skills & Competencies Strong leadership and team management skills Ability to remain calm, focused, and effective in high-pressure situations Excellent communication and interpersonal skills with both guests and staff Strong decision-making and problem-solving abilities and ability to handle guest complaints and conflict independently High level of organization and attention to detail Commitment to maintaining a clean, professional, and high-energy work environment Ability to work nights, weekends, and holidays as required Required Experience 3–5 years of experience as a Front-of-the-House Manager in a full-service restaurant Proven experience working in an extremely high-volume environment Experience directly supervising and leading front-of-house teams ServeSafe Manager Certification (or ability to obtain) Intermediate computer and scheduling system knowledge Work Environment & Physical Requirements Ability to stand and walk for extended periods of time Ability to lift and carry up to 35 pounds regularly and up to 50 pounds occasionally Ability to bend, stoop, and move throughout the restaurant as needed What Success Looks Like in This Role Successfully leads shifts in a high-volume restaurant environment Manages and directs 30+ front-of-house team members per shift Maintains strong guest satisfaction by resolving issues quickly and professionally Balances service standards, labor efficiency, and operational flow during peak business hours Demonstrates the ability to make independent decisions under pressure without constant oversight Builds and maintains a high-performing, accountable team culture Salary- Starting at $60,000 + Quarterly Bonus #J-18808-Ljbffr