Physician Assistant (DOM Gastroenterology)

The Gastroenterology and Hepatology Division of the Department of Medicine is seeking a Physician Assistant to provide high-quality care in several sub‑specialty clinics that may include inflammatory bowel disease, pancreatic disease, motility disorders, nutrition, and transplant hepatology. Specific Duties & Responsibilities Clinical Responsibilities Establishes joint practice with designated providers where follow up patients have a venue to be seen and cared for in tandem with the provider's clinic. Establishes a primary practice separate from a designated provider where urgent add on patients (recently discharged, recently hospitalized, urgent medical issues appropriate for clinic, new symptoms related to an existing problem) could be triaged and reviewed as needed. Helps manage and triage complex care that happens with patients who have been seen in the practice. Reviews difficult cases with the physician and less complex cases independently. Reviews intake form and past medical records for appropriateness. Performs detailed patient interviews and physicals. Creates detailed patient care plans and provides patient education. Counsels and teaches patients and family members in regard to disease process and expected outcomes. Dictates/documents pertinent data into EPIC that is necessary in the care of the patient and communicates with collaborators and/or referring providers. Makes referrals to other specialists as indicated by patient’s condition. Reviews and interprets ordered test results. Releases results to patient via phone, MyChart message, or letter with explanations to patients. Provides telephonic or electronic MyChart message responses to patient questions and concerns that a MOC or nurse cannot answer. Refills urgent prescriptions and/or tracks current prescriptions for patients receiving ongoing care. Assists with medication prior authorizations and appeals. Assists Medical Office Coordinators with procedure pre-authorizations as needed. Customer Service & Teamwork Responsibilities Warmly greets patients, visitors, and colleagues. Assists with answering phone calls related to patient care. Is courteous and pleasant in person and on the telephone with coworkers, patients, visitors, and supervisors. Utilizes proper telephone etiquette. Verbally expresses appreciation when ending a conversation with a caller. Handles and resolves patient complaints non-defensively and without blame to other employees. Seeks to satisfy a dissatisfied customer. Generous in assisting and supporting others. Participates in Sibley “First Call.” First call is supported by the physician on-call for any higher-level patient issues. Call schedule is 5:00pm-07:00am on weekdays and 24 hours on weekends. Supplemental pay is provided for participation in call. Participates in rotation to staff daytime inpatient GI consult service at Sibley Memorial Hospital for unassigned GI patients and GI patients managed by our practice. APPs will be assigned inpatient responsibilities one week at a time and will not have outpatient clinics during inpatient weeks. APPs will be responsible for completing all consults requested by Sibley Hospitalists. Computer Knowledge Expectations Operates personal computer to access email, computerized scheduling, time reporting, and documentation databases, and other basic office support software. Successfully completes all necessary EPIC training courses and other applicable clinical software systems. Completes all required HIPAA and other specified online training courses. Other duties may be assigned by the employee’s immediate clinical supervisor, Assistant Administrator for the Division, or a healthcare provider in order to ensure an efficient office that will assist the division in fulfilling its mission. Minimum Qualifications Bachelor’s Degree; Certification by the NCCPA or similar national certifying body. Completion of a CAAHEP certified Physician Assistant program. Must be licensed as PA in the State of Maryland. Current CPR certification. Must maintain current licensure and certification during the duration of employment. Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. #J-18808-Ljbffr The Johns Hopkins University