Expert Manager, Product Management & Innovation (San Francisco)

General Information


Job Title


Expert Manager, Product Management & Innovation


Job ID


107751


Work Areas


Product Management & Innovation


Employment Type


Permanent Full-Time


Location(s)


New York, San Francisco




Description & Requirements
WHAT MAKES US A GREAT PLACE TO WORKWe are proud to be consistently recognized as one of the world’s best places to work. We are currently the top ranked consulting firm on Glassdoor’s Best Places to Work list and have earned the #1 overall spot a record seven times.Extraordinary teams are at the heart of our business strategy, but these don’t happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally.WHO YOU’LL WORK WITHVector is Bain’s integrated digital and analytics capability, bringing together Enterprise Technology and AI, Insights & Solutions (AIS) to deliver cutting-edge innovation.You’ll join our Product Management & Innovation experts within the AIS team, which includes a group of experts in analytics, engineering, product management, user researchers and design. Together, we create human-centric solutions that leverage the power of data and artificial intelligence to drive competitive advantage for our clients.WHERE YOU’LL FIT WITHIN THE TEAMAs an Expert Manager, Product Management & Innovation, you’ll work on integrated teams alongside our general consultants and clients to lead development of omnichannel solutions across a wide range of industries and problems—driving the strategic vision with cross-functional teams to deliver impactful, feasible, and client-aligned experiences, products, and businesses. You have a passion for designing and developing customer-centric innovative solutions, a foundation in product development, technical aptitude, and a collaborative mindset. With a special focus on driving innovation, you will work closely with engineering, design, and strategy teams to explore emerging technologies, validate new ideas, and guide agile development from research and planning to execution. You'll contribute to high-impact, client-facing solutions while building your technical and strategic skills in a fast-paced, experimentation & data-driven environment.WHAT YOU’LL DOApply Human-Centered Design to Product Strategy and InnovationIntegrate human-centered design into product strategy, aligning research with business and customer goals, turning insights into product vision. Guide ideation sessions, journey mapping, and service design workshops to align teams around user-centric solutions. Lead collaboration with design and research teams to support prototyping and testing to ensure continuous validation while applying a strategic lens to balance user needs, reliable tech solutions, business needs and alignment.Support the Strategy Setting and Delivery of Proof of Concepts (POCs) and Minimum Viable Products (MVPs) and ProductsPartner closely with Bain teams and clients to understand business challenges, deliver onbusiness needs and drive results. Apply agile and product management best practices to drive excellence—from agile ceremonies to managing risks and optimizing roadmaps. Recommend solutions that are grounded in insights and lead to measurable outcomes for users and the business.Support Product Planning, Roadmap Definition, and ExecutionApply your deep expertise to generate insights across user needs, reliable tech solutions, business needs and strategic alignment. Support the development and evolution of product roadmaps, ensuring initiatives aligns with broader strategic goals. Guide decision-making and effectively translate complex technical concepts into clear and non-technical language for all stakeholders. Leverage business and user insights to define, size and prioritize product roadmap opportunities, articulating associated tradeoffs and mitigating risks throughout the product lifecycle. Contribute to Building an Inspired TeamPlay an active role and lead in creating a collaborative case team culture across AIS, clients, and other stakeholders.Quickly integrate into client environments, building trust and influence through strong collaboration and consistent engagement. Create alignment across stakeholders through transparency, shared ownership and momentum toward results. Support Building Capabilities and Skills of AIS, Bain and Client TeamsMentor junior team members and continue building your skills in human-centered design, agile, technical fluency (e.g., how products are built and scaled), and innovation-driven product management. Contribute to internal initiatives and intellectual proerty in Product Management and Innovation. Capture and share learnings from client work to strengthen institutional knowledge within AIS and Bain communities. Maintain a curious and proactive mindset; adopting emerging tools and technologies, such as generative AI, to boost productivity and enhance team outcomes.ABOUT YOUEducation & Years of ExperienceBachelor’s or Master’s degree in Business, Engineering, Design or related field (or equivalent experience).8+ years of experience delivering innovation in consulting, tech, industries or startupsPreferred ExperienceTop Tier consulting experienceProduct Management experience, including assisting in the development and launch of software, enterprise solutions, services, mobile/web apps or other productsBackground in architecutre/software dev/data pipelines, a plusExperienced defining requirements & product flow and implmeneting AI/tech solutions, a plusTechnical Skills and KnowledgeProficiency using insights to guide product decisions that consider business value, technical feasibility user needs and business goals, with the ability to assess and lead technical feasibility, with the ability to run two to three dimensions simultaneouslyProficient in product managing software development with hands-on experience in AI solutionsExperience using Gen-AI powered product development tools effectively (i.e Synthetic Users, VoiceOver, Loveable, etc.)Experience in design thinking principles and leading or facilitating workshops to cultivate design thinking innovation processAble to explain the technical aspects of the products worked onAbility to rapidly absorb and interpret technical information, with a deep understanding of modern design and development principlesExperience in applying agile and scrum methodologies to lead cross-functional teamsExperience in Lean Startup methodology and applying its principlesExperience in product managing the architecting and implementing of AI/tech solutions at an enterprise scale, a plusInterpersonal SkillsAbility to manage cross-functional/inter-disciplinary teams including engineers, designers and researchersStrong interpersonal and communication skills, including the ability to explain and discuss approaches and technicalities of solutions with colleagues and clients from other disciplinesAbility to work independently, manage priorities, and collaborate effectively in complex, ambiguous situations, passion for delivering high-impact client results in fast-paced, evolving environmentsCuriosity, proactivity and critical thinkingAbility to collaborate with people at all levels and with multi-office/region teamsWorking Location and TravelThis role requires a minimum of three days per week working together in person, either at a client location or at your Bain home officeTravel is required. This position requires regional travel away from your home office/primary working location. Travel frequency and destinations will vary based on project needs.U.S. COMPENSATION INFORMATIONCompensation for this role includes base salary, annual discretionary performance bonus, 401(k) plan with an annual employer contribution based on years of service and Bain’s best in class benefits package (details listed below).Some local governments in the United States require a good-faith, reasonable salary range to be included in job postings for open roles. The estimated annualized compensation for this role is as follows:In New York and California, the good-faith, reasonable annualized full-time salary range for this role is $224,300.Annual discretionary performance bonusThis role may also be eligible for other elements of discretionary compensation4.5% 401(k) company contribution, which increases after 3 years of service and is 100% vested upon start dateBain & Company's comprehensive benefits and wellness program is designed to help employees achieve personal independence, protection and stability in the areas most important to you and your family.Bain pays 100% individual employee premiums for medical, dental and vision programs, offering one of the most comprehensive medical plans for employees without impacting your paycheckGenerous paid time off, including parental leave, sick leave and paid holidaysFully vested 401(k) company contributionPaid Life and Long-Term Disability insuranceAnnual fitness reimbursements
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