Senior Implementation Analyst

1 week ago Be among the first 25 applicantsWho We AreAt BriteCore, we're a dynamic, forward-thinking company on a mission to empower Property & Casualty (P&C) insurers to grow their business and achieve operational efficiencies with modern cloud-native technology.Our software platform is mission-critical, enabling carrier customers to manage policies, billing, and claims with an all-in-one core insurance solution that delivers real-time analytics and digital portals for agents and policyholders. While others rely on outdated solutions, we're leading the shift toward modern cloud technology. With a commitment to continuous innovation, BriteCore delivers new capabilities and enhancements with a flexible and scalable core insurance platform designed to meet the evolving needs of insurers.We believe in creating an inclusive and collaborative work environment where team members are encouraged to share ideas, challenge the status quo, and grow both personally and professionally. Our distributed team is united by a shared passion for transforming the insurance industry and delivering exceptional service.Join us at BriteCore and be part of a company that's shaping the future of insurance technology. You'll have the opportunity to work with talented individuals and make an impact. Your contributions will make a difference. If you're ready to create something different, let's build the future of insurance software together.SummaryDrive the transformation of how technology powers the Property & Casualty (P&C) industry. As a Senior Implementation Analyst, you will lead the charge in delivering our advanced, cloud-based platform to customers, shaping solutions that modernize and elevate their operations. This is your chance to go beyond implementation and become a driving force behind impactful change in the insurance space.In this role, you will tackle complex technical challenges and influence the evolution of our platform. If you have the expertise to lead high-stakes implementations and the vision to create real impact in the P&C industry, we'd like to chat with you.This is a fully remote based role, however candidates must be located in the US.What You'll DoPlay a critical role as the functional partner in implementing BriteCore's platform, working directly with customers to elicit requirements and drive on-time deliveryBuild trusted relationships with customers, and manage customer expectations to deliver projects against the defined scope in the SOWPartner with product and engineering teams to map customer requirements against product strategy, with the primary objective of staying close to the OOTB solutionWork directly with our customers to gather their underwriting guidelines and configure tailored insurance solutions on BriteCore's platformAnalyze customer data to identify risks and resolve challenges early, ensuring seamless execution and long-term successTrain customers to unlock the full potential of the platform and empower their teams to excelCommunicate proactively and transparently, mitigating challenges and consistently exceeding expectationsLeverage AI throughout the implementation process to optimize workflows, automate complex tasks and improve customer outcomesUp to 20% of domestic overnight travel is required for this roleWhat You'll BringBachelor's Degree in Computer Science, Business or related field6+ years of experience leading complex SaaS implementation projects3+ years experience working on large scale technical implementation projects at a major consulting firm2+ years of experience working in the P&C space, including working knowledge of insurance products across personal, commercial and / or specialty lines2+ years of experience working at a scaling startup2+ years of professional experience coding in SQL1+ year of professional experience coding in PythonExcellent verbal and written communication skillsBonus Points1+ year of professional experience coding in PythonLife At BriteCoreWe take pride in our dynamic, diverse team, unified by shared values of community, integrity, grit and impact. We love what we do and the people we do it with, which is why we welcome every individual, providing them with equal opportunity irrespective of their race, color, national origin, religion, age, gender identity, sexual orientation, veteran, disability or any other legally protected rights that one has.We offer great benefits including: medical, dental, vision, 401K (with company match), disability coverage, unlimited PTO, fully paid parental leave and more.Technology in HiringWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.Seniority LevelMid-Senior levelEmployment TypeFull-timeJob FunctionInformation TechnologyIndustriesSoftware DevelopmentJ-18808-Ljbffr BriteCore