Room Attendant

Job Description

Job Description

Room Attendant

Hotel Phoenix at Centennial Yards – Atlanta, GA

Company Overview

Hotel Phoenix at Centennial Yards is an independent boutique hotel committed to delivering authentic hospitality and creating an environment where both guests and associates feel valued and inspired. Rooted in the spirit of Atlanta, we foster a workplace culture built on collaboration, integrity, and growth.

Position Purpose

The Room Attendant is responsible for creating a clean, welcoming, and comfortable environment for our guests. This role is essential to the guest experience — ensuring each room reflects the warmth, care, and attention to detail that defines Hotel Phoenix.

Key Responsibilities

• Clean, sanitize, and refresh guest rooms, bathrooms, and public areas to the highest standards of cleanliness and presentation.

• Replenish amenities, linens, and supplies in guest rooms as needed.

• Report maintenance issues, safety concerns, and lost & found items promptly.

• Ensure proper care and use of cleaning equipment and supplies.

• Adhere to all safety and sanitation guidelines.

• Maintain positive communication with Housekeeping leadership and other hotel departments to support guest needs.

• Uphold brand standards and deliver exceptional service with professionalism and courtesy.

Requirements

• Previous housekeeping or hotel experience preferred, but not required — training provided.

• Strong attention to detail and pride in work quality.

• Ability to work efficiently, independently, and as part of a team.

• Must be dependable, organized, and guest-focused.

• Availability to work weekends and holidays as needed.