Security Officer

Security Officer IThe Security Officer I helps maintain a safe and secure environment for patients, visitors, staff, and organizational assets through proactive patrols, incident response, policy enforcement, and customer service. The officer identifies and reports safety and security concerns, responds to emergencies, and utilizes de-escalation techniques to manage behavioral incidents. When necessary, the Security Officer I assists clinical staff in the safe management of disruptive or combative individuals using approved physical intervention techniques consistent with training and policy.Required Minimum Knowledge, Skills, and Abilities (KSAs)Education: High school diploma or equivalent preferred. IAHSS Basic certification required within one year of hire.License/Certifications: Valid Driver’s license required based on role and location. BLS certification required within 30 days of hire; Crisis Prevention Intervention (CPI) (or equivalent) NIMS 100/200/700 (as applicable); and proficiency with assigned equipment required within 30 days.Experience: Prior experience in hospital safety, security, or a related field preferred. Basic computer efficiency and ability to learn and operate security-related systems and equipment.Additional Skills/Requirements Required: Must be 18 years or older; Ability to respond to behavioral emergencies and assist clinical staff in maintaining a safe environment through the application of trained physical intervention techniques when required. Required to wear assigned security and safety equipment, including a protective vest, for extended periods during scheduled shifts.Additional Skills/Requirements Preferred: Demonstrated customer service, communication, and conflict-resolution skills. Ability to maintain composure, exercise sound judgment, and interact effectively with patients, visitors, and external agencies in stressful situations.Additional InformationMaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources—so you can grow your career while feeling supported both personally and professionally.We recognize the value each team member brings to our organization. Any offer of employment will depend on qualifications such as skills, relevant experience, education, certifications, and other job-related factors. The base range is an estimate and does not reflect the full value of our total compensation package.The pay range for this position is $20.27 to $24.36 per hour.Compensation for part-time positions is determined on a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).In addition to base pay, MaineHealth offers comprehensive benefits, recognition programs, career growth opportunities, and, where applicable, shift differentials or other incentives.