Web Project Manager

Role Description

As our Web Project Manager, you'll lead the planning, coordination, and successful delivery of website projects for destination marketing organizations across the country. Working within our integrated agency, you'll partner closely with internal teams and clients to ensure projects are delivered on time, on budget, and with exceptional quality.

• Oversee projects from initial planning and discovery through launch and post-launch support.
• Coordinate related marketing initiatives such as landing pages, digital campaigns, print visitor guides, and other web-based experiences.
• Serve as the operational hub for your projects, bringing together people, processes, and priorities.

Qualifications

• Several years of experience managing complex website projects from planning through launch.
• Strong experience using the Waterfall project management methodology.
• Proven success balancing project scope, timelines, budgets, resources, and client expectations.
• Excellent organizational skills with exceptional attention to detail and follow-through.
• Outstanding communication and relationship-building skills with both clients and cross-functional teams.
• Experience coordinating web development, design, content, and digital marketing teams.
• Ability to proactively identify risks, solve problems, and keep projects moving forward.
• Experience within a marketing agency, digital agency, or destination marketing organization is highly preferred.
• Product Owner certification or experience working within Agile environments is a plus.
• Ability to work within core U.S. business hours to effectively collaborate with clients and internal teams across multiple time zones.

Requirements

• Lead website projects through every phase of the project lifecycle, including planning, discovery, design, development, testing, launch, and post-launch support.
• Build and maintain detailed project plans, timelines, milestones, budgets, and resource allocations.
• Coordinate cross-functional teams including developers, designers, strategists, content creators, QA specialists, and client stakeholders.
• Serve as the primary day-to-day project lead and secondary client contact, providing proactive communication, project updates, and clear expectations.
• Define project scope, objectives, deliverables, and success criteria while effectively managing change requests.
• Monitor project budgets and resources to ensure efficient execution and successful delivery within established constraints.
• Identify potential risks early, develop mitigation strategies, and proactively remove roadblocks that could impact timelines or project success.
• Facilitate project meetings, document key decisions, and maintain accurate project documentation throughout the engagement.
• Partner with internal teams to ensure all deliverables meet quality standards and provide an exceptional client experience.
• Continuously look for opportunities to improve project workflows, communication, and delivery processes.

Benefits

• Competitive compensation.
• Medical, dental, vision, and additional benefits to support you and your family.
• 401(k) with Traditional and Roth options, plus a company match.
• Flexible PTO and paid holidays.
• The tools and technology you need to do your best work.

Company Description

At Karsh Hagan Madden, we're passionate about doing great work—and having fun while we do it. Here's what you can expect:

• A supportive team that's invested in your success.
• Opportunities to grow through mentorship, professional development, and meaningful new challenges.
• A collaborative culture where curiosity, creativity, and fresh ideas are always welcome.
• The chance to make an impact, contribute your unique perspective, and help shape great work.
• A workplace that values who you are, the ideas you share, and your potential to grow.