Health Information Management Technician II at Nuvance Health Danbury, CT

Health Information Management Technician II – Nuvance Health, Danbury, CT Summary: The HIM Technician II is responsible for prepping, scanning, and quality control of all inpatient and outpatient medical records into the Online Medical Record system. Performs indexing and quality control of WCMG scanned and inbound fax documents. Covers Front Desk functions as needed on weekends, evenings, and holidays. Analyzes medical records for compliance with documentation requirements established by DH Medical Staff bylaws, CT DPH/CMS regulations, and The Joint Commission standards. Assigns deficiencies to practitioners in the online system according to established protocols. Responsibilities Preps and assembles permanent record documents in the required order for scanning, ensuring all pages have form barcodes and name labels, affixing preprinted labels as necessary. Performs scanning process according to department procedures, maintains scanner setup for optimal image quality, and communicates maintenance issues to supervisor. Can troubleshoot routine scanning software and hardware issues. Manually indexes documents within the online record if automatic indexing fails and reorders documents as needed. Performs quality control review on all documents throughout prepping, scanning, and indexing stages; makes necessary corrections upon identifying errors. Performs indexing and quality control of WCMG documents scanned by practices and those in the inbound fax queue, following related policies. Identifies serious quality issues in the online record and takes appropriate action. Performs Front Desk Reception duties during nights, weekends, or holiday shifts. Duties include answering phones, assisting walk‑in customers, processing STAT transcription, STAT ROI fax requests, downloading radiology images to CD, and picking up/processing discharged records and loose reports. Performs qualitative record review using audit review tool to monitor compliance with regulatory agency standards. Maintains scanner setup to ensure optimal image results and communicates maintenance issues to supervisor; troubleshoots software and hardware issues. Analyzes IP/OP medical records for missing signatures and dictation deficiencies per HIS policy. Accurately assigns deficiencies to practitioners in the online chart completion module and assists clinicians with questions related to online medical record software. Achieves and maintains established HIM TechII level accuracy and productivity standards. Mentors HIM TechnicianI staff and assists with training on various aspects of the prep, scan, and QC process. Meets expectations regarding customer service, teamwork, safety, and self‑development. Fulfills all compliance responsibilities related to the position. Performs other duties as assigned. Required Qualifications Completed 1 full year as a HIM TechnicianI. Data entry required. Medical terminology and prior medical office or hospital experience required. Prior customer service experience required. Demonstrates ability to follow policy and procedures. Demonstrates ability to independently perform computer functions in both Windows and web‑based environments. Demonstrates decision‑making ability, attention to detail, quality, strong interpersonal skills; team‑oriented and highly organized. Minimum experience: three years. Location: Danbury, CT. Salary: $18.13 – $34.50 hourly. We are an equal‑opportunity employer. Qualified applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other classification protected under applicable Federal, State or Local law. We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation or our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at View phone number on click.appcast.io (for reasonable accommodation requests only). #J-18808-Ljbffr Itlearn360