Bartender, Bernard's - Waldorf Astoria Chicago

Job Identification: 209501 Job Category: Food and Beverage Job Schedule: Full time Salary: $27/USD/Hourly Equal Opportunity Employer: EOE, including disability/vets Waldorf Astoria Chicago is looking for a Bartender at Bernard’s to join the team in Chicago's Gold Coast! At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community. Union Position: This position is part of the Local 1 Union which requires complete open availability. We cannot accommodate schedule restrictions and full-time hours are not guaranteed. Hours and schedule are based on seniority and business needs and may be minimal at times until seniority is established. You must be comfortable with a schedule and hours that may vary from week to week. Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Bartender , you’re not just preparing and serving drinks – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. Responsibilities Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special Prepare and serve beverages: Mix, garnish, and serve drinks according to recipe standards, ensuring accuracy and satisfaction Maintain bar operations: Stock and organize bar supplies, including beverages, glassware, and perishables, for seamless service Process payments efficiently and accurately: Use the point-of-sale system to correctly handle cash, credit/debit cards, gift certificates, and vouchers Monitor product quality: Manage inventory and ensure the freshness and quality of all beverage-related items Address guest concerns professionally: Manage situations involving intoxicated guests with care and respect, ensuring a safe environment Comply with regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being We are seeking a highly skilled Bartender with a refined passion for craft cocktails and elevated guest service. The ideal candidate brings a minimum of 2 years of experience in a craft cocktail environment, demonstrating exceptional technique, product knowledge, and attention to detail. Current BASSET and ServSafe/Food Safety certifications are required. This role calls for a polished professional who thrives in a luxury setting, delivering personalized, anticipatory service while upholding the highest standards of quality, presentation, and compliance. Benefits Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world‑class hotels through our Go Hilton travel program Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care Mental health resources – Eligible Team Members can access free counseling and support through our best‑in‑class Employee Assistance Program (EAP) Generous paid time off (PTO) – Recharge, relax, and take time for what matters most Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered Financial security for your future – Our retirement plans make it easier to save for what’s next *Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan. #J-18808-Ljbffr