Senior Product Manager: Workforce Scheduling & Forecasting
Capital One Bank
Capital One in McLean, VA seeks a Senior Manager, Product Management to own the end-to-end Workforce Management toolkit. You will lead a PM team responsible for forecasting, capacity planning, schedule generation, and real-time operations, balancing strategy with engineering tradeoffs. This hands-on leadership role requires strong collaboration with Tech Leads, vendors, and cross-functional partners to deliver reliable, scalable solutions that improve agent experience and customer outcomes while #J-18808-Ljbffr Capital One
Vacancy posted 5 days ago
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