Client Advisor-Manhasset (Mandarin Speaker Preferred)
$22.19 - $30.02 per hourLVMH Group
Client Advisors hold the critical position of embodying the Tiffany brand in each and every client interaction, using the Tiffany touch and personal flair to make each client’s experience extraordinary. A Client Advisor is an excellent communicator and brand ambassador, whose passion for Tiffany is conveyed in every conversation, and who brings an entrepreneurial spirit to building a client‑focused business.
Sales
Deepen the relationship with our clients to drive lifetime loyalty and spend. Consistently achieve or exceed monthly, quarterly and annual store sales plan. Capture client data. Cultivate new and existing client relationships. Deliver a significant portion of sales through repeat client business. Drive business through key product pillars.
Service
Elevate the in‑store experience by consistently delivering memorable moments to every client. Demonstrate passion as a Tiffany brand ambassador during every selling ceremony using the Tiffany Touch. Demonstrate Client Experience Behaviors identified within the TEI program (Voice of Client Survey) and the Tiffany client experience vision. Execute best practices by optimizing hospitality and store amenities to create unique experiences and take action on TEI performance and client feedback.
Qualifications
Required Qualifications
- Experience in retail or luxury retail or relevant client‑related experience (e.g., hospitality).
- Proven track record in achieving sales results.
- Flexibility to work non‑traditional hours, including days, nights, weekends and holidays.
- Ability to work with a diverse client base.
- Proficiency with Point of Sales (POS) systems, client tracking systems, and Microsoft Outlook/email.
- Must have authorization to work in the United States or in the country where the position is based.
Preferred Qualifications
- A college/university degree.
- Graduate Gemologist degree or previous Gemological Institute of America (GIA) coursework is preferred.
- Proficiency in Mandarin.
The hiring range for this position ranges from $22.19 - $30.02. The rate of pay offered will be dependent upon candidates’ relevant skills and experience.
#J-18808-LjbffrVacancy posted 5 days ago
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