Lifestyle Coordinator

Job Title

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities.

Job Description

Provide day-to-day oversight of the Lifestyle Coordination line of service.

Plan, coordinate, and oversee HOA-sponsored social events, programs, and activities in accordance with approved budgets, policies, and timelines.

Develop a comprehensive annual lifestyle calendar and prepare event-specific budgets; monitor income and expenses for individual events and provide monthly financial reporting.

Maintain accurate annual financial records for all events and ensure compliance with the approved Association budget.

Collaborate closely with the Community Manager, Board of Directors, resident committees, and community volunteers to plan and execute successful events and programs.

Provide professional administrative support and guidance to the Board of Directors, including assistance with board meetings, annual meetings, homeowner orientations, and related administrative functions.

Solicit bids for special projects and submit work orders for emergency services, repairs, and event-related needs as required.

Attend all Association-funded and supported events to provide on-site coordination and support.

Create, implement, and manage promotional and advertising plans for events, programs, and sponsors, including flyers, website content, email blasts, newsletters, and social media platforms (HOA website, Facebook, and Instagram).

Identify, solicit, and maintain relationships with community sponsors and partners to support lifestyle programming and community initiatives.

Maintain complete, accurate, and up-to-date activity calendars in both paper and online formats, along with organized event files and documentation.

Purchase event supplies, decorations, refreshments, and related materials as needed; track expenses and provide monthly expense reporting.

Assist onsite staff as needed with administrative duties, board and annual meetings, and homeowner orientations.

Oversee amenity inspectionsparticularly amenities used for lifestyle programmingas well as amenity access coordination and amenity rental management.

Maintain positive working relationships with Board members, homeowners, residents, vendors, and business partners; respond promptly to requests in accordance with company policies and customer service standards.

Promote resident engagement and foster a strong sense of community involvement.

Ensure all safety policies and procedures are followed during events and daily operations.

Maintain a regular onsite presence Monday through Friday, excluding approved PTO, company holidays, or authorized flexible scheduling.

Prepare and present a monthly Lifestyle Report to the HOA Board of Directors and Community Manager.

Perform special projects and other duties as assigned.

Requirements

1. Positive attitude and excellent customer service and organizational skills. 2. Ability to manage multiple tasks and a variety of priorities. 3. Effective communication and interpersonal skills. 4. Experience with Microsoft Excel, Office, Word and Google Docs and comfortable working online and in various databases. 5. Ability to exercise discretion and independent judgment 6. Must have experience with marketing and special event planning.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.