Quality Manager

Working at Freudenberg: We will wow your world! Responsibilities: You set-up and maintain the local quality management system complying with all Vibracoustic quality standards and customer specific requirements You initiate appropriate actions to prevent the occurrence of any nonconformities related to products, processes, and quality systems You represent the needs of our customers in internal functions to increase overall customer satisfaction You lead and develop the local quality team to achieve best-in-class results As main customer interface for any quality-related claims you establish a professional customer complaint management analyzing root causes for any returns You coordinate internal/external customer and process audits monitoring the effectiveness of the VC Quality Management System You drive continuous improvement programs and problem solving processes to achieve zero defect and to avoid waste Qualifications: You hold a Bachelor's degree in a technical field or a comparable education You are familiar with ISO 9001 or the IATF 16949 quality management system in the automotive industry to constantly strengthen product quality You are able to work with mathematical concepts such as probability, capability and statistical analysis, you can read blueprints and have an understanding of GDT As an experienced team leader you know how to develop your team for future needs and demands As a team player with high engagement, you communicate with your colleagues and customers in English and local language The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law. Vibracoustic USA Inc. #J-18808-Ljbffr freudenberg