Field Service Technician

Job Title

Job Description

Primary Responsibilities

• Clean, repair, test, install, and maintain NOV WFL Brand products at NOV Service Facility(s) and occasionally customer facilities.
• Communicate product failures and feedback reports to the appropriate departments.
• Provide supporting documentation per NOV WFL procedures.
• Complete and submit work pack documentation in a timely manner.
• Service and repair of customer property items relating to the WFL Aftermarket business unit.
• Carry out all duties in accordance with the QA procedures and departmental work instructions.
• Ensure all work performed is in a quality minded, tidy & accurate manner, prepare all surfaces and components as necessary to ensure no damage occurs during assembly and testing.
• Actively participate in training as identified by the Service Manager.
• Engage in additional job activities as requested by the Service Manager/Supervisor.
• Disassemble equipment to remove parts and effect repairs.
• Request parts as required including fabricated parts, install all parts according to instructions given, knowledge of item being assembled and/or following drawings, as required, including needed adjustments and alignment.
• Function test repaired equipment to ensure it works to full specification.
• Comply with all NOV Company and HSE policies and procedures.
• Maintain a clean & organized work area, utilize safe work habits.
• Perform other work-related tasks as assigned.

Education & Experience Qualifications

• Must possess a high school diploma, GED, or equivalent combination of education and experience.
• 3 years' experience with the operation and/or maintenance of Wireline Winch units (land and offshore) required.
• Must have experience with the service, repair, and maintenance of Wireline winch units.
• Computer proficiency/experience required - Must have working knowledge of Microsoft Office applications i.e. Word, Excel, Teams, etc.
• Knowledge of both rig and completion well site operations a plus.
• Electrical, Pneumatic and hydraulic background is a plus.

Job Requirements

• Ability to pass a drug screen & background check.
• Valid driver's license required as you will be operating a company vehicle (only as required).
• Must be willing & able to work overtime as required & an on-call schedule.
• Standard work schedule is 5 day/week, M-F 8am-5pm
• Operation of overhead cranes and forklifts, etc. as required.
• Ability to read and apply assembly drawings/procedures.
• Must be able to work in factory environment which may include but are not limited to: high noise level, vibration, fumes, dust, and odors.
• Working conditions may be inside and outside with extreme temperatures.
• Strong technical troubleshooting and problem-solving skills.
• Ability to work independently and as part of a team.
• Willingness to comply with all safety regulations and procedures.
• Ability to multitask in fast paced environment.
• Ability to adapt and be cross-trained to learn all job duties.

Competitive Benefits: (visit usbenefits.nov.com for more information about our benefits offerings)

• 401(k) Retirement Plan NOV matches every dollar up to 5% of base pay and overtime for every dollar you invest.
• Competitive medical plans that are effective your date of hire. Visit usbenefits.nov.com/cost-for-coverage for more information.
• FREE MDLIVE virtual visits (when enrolled in an NOV medical plan).
• FREE preventative medical and dental care for the entire family (when enrolled in an NOV medical/dental plan and seeing an in-network physician).
• FREE Basic Life and AD&D insurance at 2 times your annual salary (for full-time employees).
• All regular full-time employees start with 3 weeks of paid vacation per year (prorated based on start date). Pre-NOV relevant experience (years of service) may be considered for vacation accruals.
• All regular full-time employees receive up to 11 paid holidays per year.

Job Info

• Job Identification 42129
• Job Category Service
• Locations 5212 Highway 90 W, New Iberia, LA, 70560, US