Customer Service Specialist (State Avenue)

Benefits Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance Paid Time Off from Day One 403-B Retirement Plan 4 Weeks 100% Paid Parental Leave Career Development Whole Person Well-being Resources Mental Health Resources and Support Pet Benefits Schedule & Shift Schedule: Full time Shift: Day (United States of America) Location 5701 State Avenue, Kansas City, KS 66102 9100 W 74TH ST, SHA WNEE MISSION, Kansas 66204 Job Description Collaborates with leadership to provide accurate and timely completion of projects. Schedules patient appointments and collects payments. Maintains confidentiality of medical records and other sensitive information. Adheres to the Corporate Compliance plan and all applicable local, state, and federal regulations. Organizes and maintains the department filing system efficiently. Processes and distributes incoming, outgoing, and interoffice mail (including faxes). Performs daily reconciliation of payments and adjustments. Demonstrates knowledge and maintenance of office equipment, including phone systems, photocopiers, computers, fax machines, and calculators. Other duties as assigned. Answers and routes phone calls using good judgment, ensuring messages are relayed timely and accurately. Knowledge, Skills, and Abilities Demonstrated customer service skills [Required] Ability to communicate effectively over the phone and in person [Required] General clerical skills [Required] Education Associate [Preferred] High School Grad or Equiv [Required] Field Of Study or Graduate of a Technical School Work Experience 1+ of experience [Required] 1+ of position-related experience [Preferred] 1+ work experience [Required] Additional Information N/A Licenses and Certifications N/A Physical Requirements Physical Requirements - Pay Range $15.63 - $23.45 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. #J-18808-Ljbffr AdventHealth