Call Center Representative

Call Center Representative

Boise, Idaho Full-Time | $50,000 – $80,000 (Base + Commission/Bonus)

About Us

Bath Planet of Southern Idaho, part of Kingdom Vision Builders, offers a fun, casual office environment within one of the fastest-growing remodeling companies in the region. With over 25 years in the industry, Bath Planet is a leader in acrylic bath remodeling, providing homeowners with high-quality, durable, and low-maintenance solutions.

We are proud to have been voted Idaho's Best General Contractor for 2026, reflecting our commitment to excellence and customer satisfaction.

Position Overview

Bath Planet of Southern Idaho is currently seeking a Call Center Representative for our Boise, ID market and surrounding areas. This role is ideal for individuals who thrive in a fast-paced environment and enjoy interacting with customers.

You'll play a key role in driving our business by contacting homeowners, setting qualified appointments, and providing excellent customer service—all while contributing to a growing, high-performing team.

What We Offer

• Full-time opportunity
• Competitive pay: $50K – $80K annually (base + commission/bonuses)
• Medical benefits
• Paid holidays and vacation
• Supportive, team-oriented environment
• Career growth opportunities within a rapidly expanding company

Key Responsibilities

• Contact homeowners to set up qualified appointments for free consultations
• Deliver and adapt scripted pitches based on customer needs
• Handle questions and overcome objections professionally
• Collect and input accurate customer information into the system
• Schedule and confirm appointments for sales representatives
• Answer inbound calls from prospective customers responding to marketing efforts
• Follow up with leads and maintain communication
• Update reports and maintain accurate lead tracking
• Perform quality control calls

Qualifications

• Strong customer service and communication skills
• Experience in telemarketing, sales, customer service, or marketing preferred
• Basic understanding of sales principles and strategies
• Comfortable working with computers and CRM systems
• Positive attitude with the ability to handle objections and stay motivated
• Team player with strong organizational skills

Why Join Us?

Join a company where you can earn a strong income, grow your career, and make a real impact by helping homeowners improve their living spaces. If you're driven, energetic, and enjoy speaking with people, this is a great opportunity to succeed.

Apply today and grow with Bath Planet of Southern Idaho!