Member Service Representative Teller
BESSEMER SYSTEM FCU CORP
Job Description
Job Description
We are seeking a Member Service representative to join our team! You will be responsible for helping our members by providing product and service information and resolving technical issues.
Responsibilities:- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Comfortable with a variety of computer programs
- Cash handling experience preferred
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
We are a firmly established and fast growing credit union looking to add to our dedicated staff to provide best-in-class services and updated technology solutions to our growing membership. Outstanding job security and room for growth.
Company Description
We are a firmly established and fast growing credit union looking to add to our dedicated staff to provide best-in-class services and updated technology solutions to our growing membership. Outstanding job security and room for growth.
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