Housekeeping Room Attendant - Residence Inn Fort Worth, TX

Position Housekeeping Room Attendant Job Description The Housekeeping Attendant is responsible for the cleanliness of guest rooms. Qualifications Service orientation. Knowledge of principles and processes for providing customer and personal services. Excellent communication skills. Ability to convey information and ideas. Ability to read and understand directions on cleaning chemicals. Ability to use chemicals and equipment in a safe and efficient manner. Weekend, evening, and holiday availability is a must. Responsibilities and Duties Obtain room assignments from your Supervisor at the beginning of the shift. Check your cart to make sure it is correctly stocked. Know the correct procedure for entering a guest room. After entering a room, move your cart across the opening of the room door with the open side of the cart facing the room. Follow a set pattern of steps for daily cleaning of occupied and check-out rooms so nothing is missed. Check room for damages, furniture and equipment. Report all damage and missing items to your Supervisor immediately. Any items found in guest rooms, lobby, corridor, or in the back of the house are to be returned to Lost and Found with the following information: Date, where found, and finder's name. Before leaving a guest room, give the entire room one last inspection. Notify Housekeeping that the room is clean and whether it is occupied or vacant. Restock your cart, remove any trash and dirty linen, at the end of the shift so it is ready for the next day. Respond to guest questions. Provide guest assistance, directions, and information as requested. Report all suspicious persons or activities, hazardous conditions, etc., to the Safety/Security Department. Provide instruction and/or guidance for guest and employee safety in fire or other emergency situations. Perform other duties as requested by Supervisor. EEO Statement Palette Hotels is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements. Drug-Free Workplace Palette Hotels policies also provide for a drug‑free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks. #J-18808-Ljbffr Palette Hotels