Payroll Technical Analyst

Company Federal Reserve Bank of RichmondWhen you join the Federal Reserve—the nation's central bank—you'll play a key role, collaborating with a dynamic team of mission-driven professionals to strengthen and protect our economy and our communities. Bring your passion and expertise, and we'll provide the opportunities that will challenge you and propel your growth—along with a wide range of benefits and perks that support your health, wealth, and life. In addition to competitive compensation, we offer a comprehensive benefits package that includes tuition assistance, generous paid time off, top-notch health care benefits, child and family care leave, professional development opportunities, a 401(k) match, pension, and more. The System Payroll department has an immediate opening for a Technical Analyst to support our payroll team. In this role, you will partner with cross-functional teams to translate business needs into technical requirements and drive the successful delivery of payroll solutions. Success in this position requires a strong understanding of Workday Payroll, excellent analytical skills, and the ability to collaborate effectively with both business stakeholders and technology teams to ensure solutions align with organizational needs. Business & Technology Partnership Collaborate cross-functionally to develop and deliver effective payroll solutions, ensuring alignment with business requirements and strategic priorities. Define business problems, document clear requirements, and ensure alignment with technology teams on expected outcomes. Serve as a liaison between business stakeholders and technology teams, maintaining a deep understanding of business objectives and ensuring that solutions meet their needs. Testing & Quality Assurance ~ Lead the user acceptance testing (UAT) process, including developing test scenarios, documenting results, and communicating outcomes to ensure changes meet business requirements before deployment. Process Improvement & Optimization Regularly review payroll business processes and procedures, recommending and implementing improvements to enhance efficiency, accuracy, and effectiveness. Stay current on system functionality and new feature releases, proactively applying relevant capabilities to optimize payroll processes. Review and evaluate Workday release features related to payroll, including weekly service releases and semi-annual feature releases, assessing potential impacts and opportunities. Analysis & Problem Resolution Analyze incident data to identify trends and impacts, providing recommendations for resolution and conducting root cause analysis to prevent recurring issues. Monitor system performance and payroll outcomes to proactively identify risks or areas for improvement. Bachelor's degree or equivalent work experience required

• 4+ years of experience in payroll technology
• Strong working knowledge of Workday payroll required
• Strong project management, analytical and problem-solving skills required
• Proven experience documenting business requirements
• Experience leading UAT processes, including test planning and execution
• Advanced Microsoft Excel proficiency (pivot tables, VLOOKUP, data analysis)
• When you join the Richmond Fed, not only will you find a challenging and purposeful career, you'll also have access to a wide range of benefits and perks that support your health and wealth, including:

Great medical benefits Pension and 401(k) with employer match Tuition reimbursement Candidates should review the Bank's Employee Code of Conduct to ensure compliance with conflict-of-interest rules and personal investment restrictions. If you need assistance or an accommodation due to a disability, please notify rich.The hiring range of the Payroll Technical Analyst is $94,300 – $129,690 annually. Applications are reviewed on a rolling basis. Always verify and apply to jobs on Federal Reserve System Careers or through verified Federal Reserve Bank social media channels. Full Time / Part Time Full time Regular / Temporary Information Technology Family Group Work Shift First (United States of America) The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences. Always verify and apply to jobs on Federal Reserve System Careers ( or through verified Federal Reserve Bank social media channels.