Senior Workplace Technology Modernization Lead

Senior Workplace Technology Modernization Lead

At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We're seeking a future team member for the role of Senior Workplace Technology Modernization Lead to join our technology team. This role is in Lake Mary, LM or Pittsburgh, PA.

In this role, you'll make an impact in the following ways:

• Lead firm-wide modernization of desktop platforms across the end user environment, including Windows, Mac, collaboration platforms, and Microsoft 365 SaaS services.
• Execute large-scale transformation programs and drive evergreen OS and software lifecycle management, including patching, upgrades, and end-of-life remediation.
• Own enterprise rollout, scaling, and governance of Microsoft 365 services, including Teams, SharePoint, OneDrive, Outlook, and Office apps.
• Drive integration of AI platforms into end user workflows, including automation, agent-based workflows, and productivity enhancements.
• Lead large-scale deployment programs, service delivery, incident management, and escalation handling across workplace platforms.
• Define and enforce governance for end user computing and AI usage, partnering with Legal, Privacy, and Security teams on approvals, policies, and controls.
• Drive enterprise adoption of workplace technologies through training, campaigns, stakeholder engagement, and feedback loops.
• Define and execute a multi-year workplace technology modernization roadmap aligned to measurable outcomes, including productivity, adoption, cost optimization, and platform reliability.

To be successful in this role, we're seeking the following:

• Bachelor's degree in computer science or a related discipline, or equivalent work experience required; advanced degree preferred. 10-12 years of related experience required; experience in the securities or financial services industry is a plus
• Deep expertise in End User Computing across Windows and Mac environments.
• Strong knowledge of the Microsoft 365 SaaS ecosystem, including Teams, SharePoint, OneDrive, Exchange, and Office apps.
• Proven experience leading enterprise-scale transformations across large user and device populations.
• Hands-on experience with Microsoft 365 Copilot capabilities and rollout strategies.
• Understanding of AI governance, risk, and enterprise enablement.
• Experience with endpoint management, deployment, OS lifecycle management, patching strategies, and application delivery.
• Strong incident management and operational leadership experience.
• Proven ability to influence senior stakeholders across technology, legal, and business teams, with strong executive communication and program governance skills.

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.