Medical Front Office Scheduler

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PLEASE READ AND FOLLOW INSTRUCTIONS IF YOU WANT TO BE CONSIDERED FOR THIS JOB

PerformaX Elite Physical Therapy || Golf & Wellness Center is in immediate need of an organized and dedicated Medical Front Office Scheduler to join our staff. We see up to 70 patients/clients per day and we're hoping to increase our efficiency by a considerable margin while still providing excellent care and support for our diverse patient population. Most of our patients are adults, between the ages of 25 and 60, who require flexible scheduling and excellent follow-through. If you enjoy fast-paced work, working with people, are good at multi-tasking, understand medical insurance and the verification/authorization process and you take a meticulous, detailed approach to your tasks, we're interested in hearing from you. This position involves communicating with patients both over the phone and in person. We employ 2 Front Office Medical Schedulers that work side by side with each other.

IF YOU ARE SERIOUS ABOUT THIS POSITION, SEND ME A RESUME AND A BRIEF COVER LETTER. IN THE COVER LETTER, LET ME KNOW THE LAST TIME YOU MADE SOMEONE SMILE! :)

FULL-TIME HOURS (Business Hours: 7-6pm, Monday - Friday, Wednesdays 8-5). Currently not needed on Saturdays.

START DATE - pending, shifts include M-F 9a-6p, Wed 8-5, M-F 6:45a-3:45p

Medical Front Office Scheduler Responsibilities:

Answer phone calls and book appointments for consultations, evaluations and follow-up visits

Greet patients who walk into the clinic and assist them with booking future appointments and collecting payments at time of service

Call patients prior to their appointments to remind them of their day and time, as well as insurance benefits

Maintaining a productive appointment schedule to keep clinician's schedules full

Change appointments for patients and communicate with other health care professionals about changes

Coordinate schedules with doctors, administrators and other health care professionals

Accommodate emergency appointments and resolve scheduling conflicts

Oversee all front office responsibilities

As well as:

• Obtain patient information at the time of admission and assist in filling out forms, relevant documents and case histories
• Obtain patient insurance verification and authorizations, as well as tracking authorizations
• Review and inform patients of their insurance benefits
• Bank deposits and balancing
• Organize and maintain confidential medical files and records
• Maintain pertinent spreadsheets provided by the Owner and Clinical Director
• Apply billing codes when necessary
• Collect payments and manage basic bookkeeping tasks
• Obtain and log insurance information
• Assists with monitoring inventory of administrative supplies

Medical Receptionist skills: typing, scanner, MS Office, phone skills with multi-phone lines

High school diploma/GED required

Previous clerical or administrative experience a plus

Ability to learn basic computer programs and processes; we use Prompt EMR

Excellent phone manner

Advanced communication and organizational skills

Basic knowledge of health care terminology highly desired

Fluent in Spanish is a plus

Prior experience a plus, especially if in an outpatient office or physical therapy

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

IF YOU ARE SERIOUS ABOUT THIS POSITION, SEND ME A RESUME AND A BRIEF COVER LETTER. IN THE COVER LETTER, LET ME KNOW THE LAST TIME YOU MADE SOMEONE SMILE! :)

There are no remote working opportunities. This is an on-site position.

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Free parking
• Health insurance
• On-site gym
• On-the-job training
• Paid sick time
• Paid time off
• Vision insurance

Medical Specialty:

• Orthopedics
• Physical & Rehabilitation Medicine
• Sports Medicine

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person