Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Licensing Support
• Part Time
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary

Receptionist / Customer Service Representative (Part-Time)
Katie Clouse State Farm
1733 S. 15th Street
Ozark, MO 65721
Part-Time | In-Office
Monday–Friday | 11:00 AM – 5:00 PM

Be the Friendly Face of Our Agency.

Katie Clouse State Farm is looking for a friendly, organized, and customer-focused Receptionist to join our team. This is a primarily customer service role for someone who enjoys helping people, creating positive first impressions, and keeping an office running smoothly.

As the first person customers see or speak with, you'll play an important role in delivering an exceptional customer experience while supporting the agency's daily operations. If you're dependable, detail-oriented, and enjoy building relationships, we'd love to meet you.

Licensing Requirement

This is a licensing-contingent position.

• A Missouri Property & Casualty insurance license must be obtained within 30 days of your start date.

• No insurance license is required to apply.

• We provide study materials, coaching, and full support throughout the licensing process.

What You'll Do

• Welcome customers with a warm, professional, and friendly attitude.

• Answer incoming calls and direct customers to the appropriate team member.

• Schedule appointments and manage daily office communications.

• Assist customers with payments, policy questions, and general service requests.

• Maintain accurate customer records and documentation.

• Follow up with customers to ensure questions and service requests are resolved.

• Support the agency with administrative tasks that keep the office running efficiently.

• Identify opportunities to connect customers with licensed team members when additional insurance needs arise.

What We're Looking For

• Previous receptionist, administrative, retail, hospitality, banking, or customer service experience preferred.

• Outstanding communication and interpersonal skills.

• Friendly, positive, and professional demeanor.

• Strong organizational and multitasking abilities.

• Detail-oriented with excellent follow-through.

• Basic computer skills, including Microsoft Office and CRM systems.

• Willingness to obtain a Missouri Property & Casualty insurance license within 30 days of employment.

What We Offer

• Competitive hourly pay.

• Paid training and full licensing support.

• Monday–Friday schedule with no evenings or weekends.

• Supportive, team-oriented work environment.

• Opportunities for professional growth within the agency.

If you're passionate about providing outstanding customer service and want to build a career with a respected local agency, apply today to join Katie Clouse State Farm.

Equal Opportunity Employer

Katie Clouse State Farm is an Equal Opportunity Employer and complies with all applicable federal, state, and local employment laws, including ADEA and EEOC guidelines. Qualified applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other protected status.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies.