Field Service Technician

Job Description

Job Description

About Pacific Office Automation

Pacific Office Automation (POA) is the largest independently owned office technology and document imaging dealer in the nation. Since 1976, we’ve grown to more than 40 branches across eleven western states, including Oregon, Washington, California, Arizona, New Mexico, Nevada, Utah, Idaho, Colorado, and Texas. With over 40 years of success in office equipment and technology sales and service, we’ve built strong partnerships with industry-leading manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and more.

At POA, you’ll find a fast-growing technology company that values hard work, teamwork, and long-term career growth. We invest in our employees through paid training, ongoing certifications, and clear paths for advancement. Our culture is built on respect and collaboration—where every voice matters, no matter your title or tenure.

Position Overview

Entry-Level Field Copier Service Technician
Location: Honolulu, HI (Field-Based | Territory Near You)

Are you looking to start a hands-on career in a growing technology industry? We’re looking for an Entry-Level Field Service Technician to join our service team in the Honolulu area. This is a field position supporting customers throughout Honolulu and surrounding communities.

Paid training is provided—no prior technician experience required!

Compensation: $20–$25 per hour (DOE)

What You’ll Do

• Troubleshoot, repair, and maintain office equipment such as copiers, printers, and multifunction devices

• Provide high-quality technical support to customers in the field

• Communicate clearly with customers to ensure a positive service experience

• Diagnose and resolve unique technical issues

• Manage your time, daily service calls, and assigned territory efficiently

What We’re Looking For

• Mechanical and electrical aptitude

• Experience with Canon, Ricoh, HP, Xerox, or similar equipment is a plus

• Strong computer skills are a plus

• A problem-solver who enjoys hands-on work and customer interaction

Benefits & Perks

• Paid training and certifications

• Career advancement and leadership opportunities

• Supportive, team-oriented environment

• Medical, Dental, Vision, and Life insurance

• 401(k) with company match

• PTO, vacation, and sick leave

• Flexible Spending Account (FSA) programs

Our Commitment to Diversity & Inclusion

Pacific Office Automation is an equal employment opportunity employer. All qualified applicants will receive consideration without regard to race, color, national origin, ancestry, gender, sexual orientation, gender identity or expression, age, religion, veteran status, or any other protected status. We value diversity and believe our differences make us stronger.

#LI-Onsite