Nurse Manager - Emergency Department

Nurse Manager - Emergency Department

Newly Renovated Emergency Department | Baltimore, MD

The Nurse Manager is responsible for ensuring safe, age-appropriate patient care is provided during unit operations. This role serves as a role model, advisor, resource, and leader for the patient care team. Unified by the mission of creating a healthier community one person at a time, the Nurse Manager will sustain a culture focused on achieving optimal patient outcomes while delivering highly reliable care and adhering to all National Patient Safety Goals. This position emphasizes a supportive and just learning environment where employees are valued for their contribution to patient, staff, and visitor safety, and where teamwork promotes a unified and spirited workplace.

Key Responsibilities

Ensure safe and effective delivery of emergency and trauma-level patient care.

Serve as clinical and operational leader for assigned emergency services team(s).

Ensure staff competencies, compliance, and unit-based standards are completed and maintained.

Monitor monthly operating expense performance aligned to annual budget and targets including:

• Operating budget
• Productivity standards
• Overtime utilization
• Premium pay standards

Communicate and collaborate across interdisciplinary teams to promote inclusion and belonging.

Ensure appropriate hiring and provide welcoming onboarding/support for new hires.

Champion patient experience with a relationship-focused approach.

Ensure accurate payroll/pay practices to meet department and business needs.

Manage performance and development of individuals and teams; direct, assign, review work.

Support disciplinary actions up to and including termination as required.

Maintain stewardship of organizational resources.

Support evidence-based practice, quality improvement, and patient experience initiatives.

What You'll Do

Deliver and support high-quality care to emergency and trauma-level patients.

Respond rapidly to critical changes and emergent situations.

Serve as clinical resource for patients, families, and interdisciplinary teams.

Support evidence-based practice, patient experience, and quality standards.

Required Qualifications (Must-Haves)

BSN from a CCNE accredited School of Nursing (required)

Maryland Registered Nurse (RN) license (MBON RN License) (required)

American Heart Association BLS Certification (required)

ACLS (required per unit guideline)

PALS (required per unit guideline)

Emergency Department / ER nursing experience (required)

Strong leadership skills to manage performance, coaching, staffing, and compliance

Preferred Qualifications (Nice-To-Haves)

Advanced degree preferred:

• MSN / MS / MA / MHA / MBA

5 years progressive ER nursing experience preferred, with progression into supervisory responsibilities

Neonatal Resuscitation Program (NRP) per unit guideline

National Certification preferred (within 1 year of hire)

Core Skills

Emergency Department Nursing Leadership

Level II Trauma exposure (preferred/plus)

Budgeting & productivity management

Staffing, scheduling, and performance management

Patient safety / National Patient Safety Goals adherence

Evidence-based practice (EBP) & quality improvement

Interdisciplinary collaboration and team leadership

Strong communication and patient experience focus