Front Desk Receptionist

Front Desk Receptionist

One of Insight Global's clients, a large insurance company, is hiring for a Front Desk Receptionist in Huntsville, AL. The responsibility of the Front Desk Receptionist position is to serve as the primary contact for customers and policy owners and assist with work as needed. Specific responsibilities include but will not be limited to:

• Answer, screen, and direct telephone calls
• Maintain telephone system and agency directory
• Process incoming and outgoing mail; deliver outgoing mail to Post Office Box
• Morning walk-through checklist
• Maintain the reception area and conference rooms (clean and book rooms)
• Maintain kitchen area clean refrigerator, coffee pots and dishes, refresh snacks, turn TV on/off
• Maintain copy rooms
• Maintain inventory and order office supplies as needed
• Liaison for office supplies such as shred company, coffee company, Office Max, FedEx, UPS, Maintenance, etc.
• Answer basic policy owner/policy benefit questions and handle change requests
• Occasionally may act as administrative support for financial representatives/staff as needed
• Complete and/or assist with projects as assigned by the Office Manager/Director of Operations
• Order lunch for meetings