Referral Specialist (Part-time)

Referral Specialist

River Valley Family Health Centers is looking for visionary staff who enjoys working with a dynamic, integrated team, including Medical, Dental, and Behavioral Health. Come work with River Valley! This is a part-time opportunity, working out of our Delta and Montrose Clinics.

The Mission of River Valley Family Health Centers is to provide high quality healthcare in an integrated and culturally respectful manner to our community. We offer affordable and easy access to quality care for all, while being an employer of choice. We value patient-centered, quality care, accountability, integrity, and overcoming barriers to care. We are dedicated to the principles of equal employment opportunity in any term, condition or privilege of employment. We do not discriminate against applicants or employees based on age, race, sex, color, religion, national origin, disability, veteran status, ethnicity, military obligations, gender expression, sexual orientation, pregnancy, marital status, or any other status protected by state or local law.

The Referral Specialist plays a key role in supporting patient care by coordinating, prioritizing, and communicating referral needs within a community health care clinic. This position ensures that patients receive timely access to specialty services by scheduling referrals, attaching all required documentation, and maintaining accurate, up-to-date information in the electronic health record. The Referral Specialist collaborates closely with providers, patients, and external partners to resolve referral issues, track outstanding orders, and close referral loops to support continuity of care. In addition, this role contributes to preventive screening efforts, assists with prior authorizations, and upholds the clinic's mission, values, and commitment to patient-centered service.

A day in the life of a Referral Specialist includes:

• Scheduling referrals and sending with all necessary documents attached.
• Follow up phone calls to patients - Outstanding labs, procedures, referrals, etc.
• Communicating with providers to correct any referral errors or necessary changes.
• Tracking referrals and closing the referral loop.
• Inputting patient health information (orders, referrals, etc.) into EHR system.
• Preventative Screening orders & tracking.
• Prior Authorization (imaging).

Compensation and Benefits

• $18.00-$23.60/hour, depending on experience and certifications
• 401(k) Matching with participation after 90-days
• Employee Assistant and Wellness Programs
• PTO accruing and available from the first day of employment
• Continuing Education Opportunities

Qualifications

• Highschool Diploma/GED required.
• Previous healthcare experience preferred.
• Valid Driver's License preferred
• Current Basic Life Support (BLS) certification.
• Bilingual preferred
• At least one year of experience in an ambulatory healthcare setting desired
• BLS certification
• Ability to travel between clinics as needed.
• Ability to maintain positive working relationships with team members, patients, families, and others.
• Ability to utilize a computer for time keeping, documenting electronic medical records, and to complete follow-up tasks.
• Ability to maintain confidentiality.

This position requires long periods of standing and walking, sitting at a computer, the ability to lift, carry, push, and pull up to 35 pounds, etc. Employees are exposed to blood, body fluids, and other occupational hazards, and are required to complete mandatory vaccines, such as Tdap, Hep A, Hep B, MMR, Varicella, and the yearly flu vaccine.