Food & Beverage Supervisor

Food and Beverage Supervisor – Seasonal, full‑time. Reports to the Food and Beverage Manager.

DUTIES & RESPONSIBILITIES

Administrative Duties Complete required reports on a timely basis Assist with monitoring of sales and adjust the menu (pricing and specials) Schedule staff, monitor payroll, and maintain compliance with a payroll budget Conduct daily stand‑up meetings with food and beverage staff to prioritize the day and facilitate feedback Participate in the recruitment process and selection of talent for the department Participate in the development and execution of training programs for new hires and ongoing staff training Daily Duties Supervise daily food outlet operations to ensure successful execution of lodge standards and completion of daily tasks Assist with overall restaurant operations, including Point of Sale transactions, expediting, and restocking Ensure outlets are sanitized, cleaned, stocked, and set up correctly at the start and throughout the shift while adhering to sanitation, safety, and alcohol beverage control policies Provide coaching, encouragement, and recognition to staff members regularly Monitor staff performance and provide real‑time feedback and coaching Maintain quality by ensuring service excellence, adequate supply and food inventory levels, and operation of equipment (troubleshooting, maintenance, or calling for repair) Monitor and maintain compliance with food safety and sanitation standards Monitor cash drawers and ensure cash handling procedures are followed Other Essential Duties Collaborate with park and home office departments Coordinate and oversee various projects from start to finish Respond to guest inquiries using the company’s service recovery guidelines Utilize and learn reservation system for daily planning Participate in other projects and activities as assigned

EDUCATION / TRAINING / EXPERIENCE

Food service experience required State required certification Experience in customer service and hospitality preferred

QUALIFICATIONS / REQUIREMENTS

Basic computer skills Strong organizational, motivational, and leadership skills Excellent communication, customer service, and problem‑solving skills Strong attention to detail, speed, and accuracy Ability to multi‑task and work in a fast‑paced environment Strong work ethic and a positive attitude Required to work nights, weekends, and holidays Work with minimal supervision Maintain a positive work environment by acting and communicating in a manner that fosters good relations with customers, vendors, coworkers, and management

ESSENTIAL PHYSICAL DEMANDS

Able to lift up to 50 lbs Must be able to remain in a stationary position, occasionally in warm temperatures Constant exposure to hot equipment and oil throughout the workday Continuously climb, balance, stoop, kneel, bend, crouch, and crawl Able to manipulate fingers, hands, and arms to reach, carry, serve, etc. Northgate provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Northgate is also a proud participant of the E‑Verify Program. Employment with Northgate Resorts is contingent upon a successful completion of any background or reference checks requested by the company. #J-18808-Ljbffr Northgate Resorts Jellystone Park