Veterinary Customer Service Representative

Job Description

Job Description

Do you have a passion for animals and great customer service skills? If so, we have a job for you!

Animal Healing Center is seeking a highly motivated receptionist to join our team. We are a busy holistic veterinary clinic located in San Diego.

The position is for a part-time/relief receptionist. 20-30 hours per week (there will be opportunities for more hours since we need coverage if/when other team members are sick or on vacation).

The ideal candidate will have pleasant phone etiquette, exceptional customer service standards, and the ability to work well with others while multitasking in a busy office. Candidates should be proficient in Windows and basic file manipulation (saving/renaming/uploading/emailing/faxing/word processing). The ideal candidate will be comfortable reading/reciting brief scripts to new/existing clients calling for more information regarding our services.

Examples of Daily Tasks:

Greet Clients/Patients

Answer Phones

Relay Client Questions to/from Doctors

Request/send Medical Records

Answer/Monitor Email Inbox

Requirements:

1 year receptionist/front desk experience

1 year customer service experience

HS Diploma

***Please no calls, email only***

Work Remotely

• No