Front Desk Concierge
Stratton Amenities
Job Description
Front Desk Associate Fort Worth, Texas Full-Time Company Overview Stratton Amenities provides front desk concierge and hospitality staffing for luxury residential communities. Our teams are trained to deliver consistent, professional service and maintain a strong lobby presence at all times. Position Summary The Front Desk Associate is responsible for managing the front desk operations of a residential community while delivering a polished, hospitality-driven experience. This role requires strong communication, attention to detail, and the ability to maintain professionalism in a fast-paced environment. Key Responsibilities
Front Desk Associate Fort Worth, Texas Full-Time Company Overview Stratton Amenities provides front desk concierge and hospitality staffing for luxury residential communities. Our teams are trained to deliver consistent, professional service and maintain a strong lobby presence at all times. Position Summary The Front Desk Associate is responsible for managing the front desk operations of a residential community while delivering a polished, hospitality-driven experience. This role requires strong communication, attention to detail, and the ability to maintain professionalism in a fast-paced environment. Key Responsibilities
- Greet residents and guests promptly with a professional and welcoming demeanor
- Manage building access, visitor logs, and resident notifications
- Answer and direct incoming calls in a clear and courteous manner
- Accept and log packages, deliveries, and service requests accurately
- Maintain a clean, organized, and controlled front desk area
- Monitor lobby activity and report any concerns or incidents appropriately
- Follow property-specific procedures and Stratton service standards at all times
- Coordinate with property management and on-site staff as needed
- Prior front desk, concierge, hospitality, or customer service experience preferred
- Strong communication and interpersonal skills
- Professional appearance and demeanor
- Reliable, punctual, and detail-oriented
- Comfortable using computers, phones, and basic systems
- Ability to remain composed and attentive throughout the shift
- Flexible scheduling based on property needs
- Day, evening, and overnight shifts available
- Full-time and part-time positions offered
- Competitive hourly pay based on experience and schedule
- Opportunities for growth into lead or full-time site roles
- Indoor, customer-facing role within a residential community
- Requires standing, walking, and maintaining an active lobby presence
Vacancy posted 4 days ago
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