Mental Health Clinician

JOB TITLE: Mental Health Clinician – San Fernando Valley – Panorama City, Pomona, South Los Angeles Bienestar Human Services, Inc. is a unique non‑profit social service organization that successfully improves the health and well‑being of the underserved Latino community in Southern California. BIENESTAR uses a uniquely relevant, peer‑based approach, combined with 100% cultural competence and community outreach, to improve the outcome of public health. BIENESTAR networks with other social service organizations to provide a complete package of support to its clients. POSITION DESCRIPTION The Mental Health Clinician is responsible for providing a wide variety of individual, family, and group therapy; including but not limited to clinical assessment, treatment planning, collateral, crisis intervention, and advocacy services to families, children, and other clients in accordance with their specific therapeutic needs. The Mental Health Clinician has demonstrated expertise in addressing trauma and adults with serious mental illness (SMI), and individuals with Co‑Occurring Disorders (COD). SUMMARY OF DUTIES AND RESPONSIBILITIES Develop and coordinate a clinical treatment program for the diagnosis, treatment, or referral of clients presenting mild, moderate to severe social or mental behavior problems. Involve client and/or family in treatment planning as appropriate. Provide a multi‑disciplinary approach to treatment plan coordinating with other medical staff. Comply with agency productivity standards and maintains an appropriate caseload to reach the weekly expectation of client contact and budgeted hours. Continually assess the needs and symptoms of clients and families formulating psychosocial diagnosis, gathering history, and determining the most appropriate method(s) of providing treatment/evidence‑based practice. Provide services in the community or in the field consistent with program and funding source contractual requirements. Maintain a client file to level of requirements mandated in agency policy and completes documentation in a timely manner. Display sensitivity to the cultural and linguistic needs of the clients and families served. Maintain professional relationship with clients, staff, and other outside stakeholders at all times. Meet Agency requirements regarding billing for reimbursable services; consistently provide services in keeping with all programmatic and contractual requirements. Participate in weekly individual and group clinical supervision. Review and maintain audit ready standards and peer audit. Provide psychotherapy, crisis intervention, case management, and referrals to appropriate resources. Act as a liaison between patients/participants, healthcare providers, mental health care, substance abuse care, Medication Assisted Treatment (MAT), social services (e.g., housing navigation, legal services, employment services, shelter, etc.) and other relevant programs across the agency to promote effective communication. Manage patient enrollment, communication, schedule appointments, provide referrals across BIENESTAR’s programs and services, obtain necessary authorizations, and patient information to provide and achieve successful treatment goals and care for the patients. Connect patients to multiple BIENESTAR’s resources and programs, including treatment programs, healthcare programs, support groups, and community services to address patient needs. Expected to be knowledgeable about the organization’s programs, services, and resources to be able to link, refer, in order to provide successful treatment and care for the patients. Provide support with health insurance enrollment assistance: including, but not limited to completing coverage applications, gathering required documentation, supporting the enrollment process, provide structured patient education on health coverage, ADAP, engage in follow‑up and renewal assistance for enrolled individuals. Develop, discover, participate, engage, and attend community events (mandatory evenings and weekends) to promote and build awareness of coverage options, missions, services, and programs across the organization (e.g., outreach, community backpack outreach, etc.). Attend and successfully complete all required training agency programs, meetings, and other professional development opportunities. Adhere compliance to all federal, state, local, community partners, outside providers, organization, and patient confidentiality privacy regulations (including but not limited to: HIPAA, 42 CFR Part 2, and all other policies and agreements regarding confidentiality, privacy, safety, and security). Maintain accurate and up‑to‑date patient electronic health records and reports to level of requirements mandated in agency policy and complete all documentation in a timely manner. Maintain inventory of program supplies and educational materials, while loading/unloading of packages and containers, build‑up/break‑down, and sort program supplies, as applicable. Conduct initial patient assessment and deliver brief interventions using motivational interviewing techniques to communicate with participants in a respectful, culturally appropriate, and non‑judgmental manner. Maintain relationships with local healthcare providers, treatment centers, social service organizations, and advocate on the participant’s behalf when needed and/or required. Expected to address the principles of “person‑first” language, non‑stigmatizing language, and empower the underserved populations & all communities. Provide training to new or other staff members required. Identify and address patient needs and challenges. Perform all other program and organization duties as assigned. EXPERIENCE AND SKILLS Master’s Degree in Social Work, Marriage and Family Therapy, Counseling, or Clinical Psychology is required. In process of acquiring BBS certification is required. Experience working with dual diagnosed/co‑occurring patients with both a substance use disorder and a mental illness. Ability to provide education and information regarding HIV, substance abuse, and mental health services to clients, community members, and other organization members. Proficiency in using electronic health records (EHR) systems and other computer applications. Ability to provide excellent customer service to patients and their families. Experience and interpersonal skills working with culturally and socially diverse underserved community groups including drug/alcohol, HIV/STI, and hepatitis C impacted and affected individuals and groups. Knowledgeable of the substance use community, with primary focus in the Latino community. Familiarity with various substance abuse disorders, treatment modalities, methodologies, and recovery processes are preferred. Previous experience with FQHC patient care coordination services preferred. Able to work independently and collaboratively with staff and leadership. Ability to provide education and information regarding HIV, substance abuse, and mental health services to clients, community members, and other organization members. Knowledge and demonstrated experience working with the LGBTQ+ community and familiarity with issues of relevance to the LGBTQ+ community. Bilingual in English and Spanish with excellent verbal and written communication skills. Experience and interpersonal skills working with culturally and socially diverse community groups who are underserved; including and not limited to the LGBTQ+ community. Must have a reliable form of transportation as travel to different sites within LA county may be required. HOURS: 40 Hours - Some Weekends & Evenings required. EXEMPT/NON-EXEMPT: Non‑Exempt SALARY: $33.00 - $38.00 - Commensurate with education and experience. BENEFITS Medical, dental, vision, & life insurance – Fully paid by the organization after 90 days of employment. 403B retirement package with matching contribution 14 paid holidays Individual & Group Clinical Supervision LOCATION(s) Must be willing to travel between BIENESTAR centers and within the county and/or surrounding areas. Must be willing to work evening hours and weekends when and if necessary. BIENESTAR Is An Equal Opportunity Employer. Members of the LGBTQ+ community are encouraged to apply. #J-18808-Ljbffr