Senior Director, Platform Product Marketing

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you’ll do

As Senior Director of Platform Product Marketing, you will own and evolve the narrative for our IAM platform, crafting and sharing Docusign’s story with the world in the most engaging, persuasive way possible. In this people-leadership role, you’ll manage a world-class team of product marketers to drive integrated launches, define differentiated positioning, and accelerate demand, adoption, and retention of our platform globally.

You will operate as a key cross-functional leader and strategic partner to Product, Sales, Growth, and Docusign leadership, ensuring our platform story is cohesive, customer-backed, and tightly aligned to the businesses top priorities for Agreement transformation.

This position is a people manager role reporting to the Vice President of Product and Customer Marketing.

Responsibilities

• Create, lead, run, and measure the platform marketing strategy and programs that showcase the value of Docusign’s platform and capabilities to target markets, including clear, differentiated positioning, messaging, and value propositions.

• Lead the development of high-impact messaging, storytelling frameworks, and assets (e.g., narratives, pitch decks, demos, web content, case studies) required globally, and collaborate with Sales Enablement to ensure content and tools are effectively deployed.

• Ensure the product roadmap aligns with market demand and that go‑to‑market (GTM) teams are equipped to sell new platform capabilities immediately upon release, partnering with Product Management on packaging, pricing, and launch communications.

• Support strategic customer, analyst, and internal events (e.g., conferences, executive briefings, sales kickoffs) by owning the development of presentations, sessions, and training.

• Manage, mentor, and inspire a team of platform product marketers, setting clear priorities, driving operational excellence, and fostering a culture of customer‑centric storytelling and measurable impact.

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in‑office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position’s job designation depending on business needs and as permitted by local law.

What you bring

Basic

• 15+ years of product marketing (or similar) experience in the B2B SaaS space.

• 7+ years of people management experience.

• BA/BS degree or equivalent work experience.

• Experience developing and executing go‑to‑market strategies and innovative programs that drive product and solutions adoption.

• Ability to collaborate and drive alignment cross‑functionally with teams across product and sales to maximize business success.

Preferred

• Excellent verbal and written communication skills.

• MBA degree or equivalent work experience.

• Strong record of successful people management and leadership.

• Experience in one or more of the following categories: Contract Lifecycle Management, Configure‑Price‑Quote (CPQ), Customer Relationship Management, Document Generation.

• Self‑starter who can drive cross‑functional initiatives with minimal guidance.

• Consistent record of understanding and simplifying complex, technical topics for non‑technical audiences.

Wage Transparency

Pay for this position is based on a number of factors including geographic location and may vary depending on job‑related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $244,000.00 - $390,575.00 base salary

Washington: $228,400.00 - $344,575.00 base salary

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre‑established sales goals. Non‑Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.

• Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region.

• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement.

• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment.

• Retirement Plans: select retirement and pension programs with potential for employer contributions.

• Learning and Development: options for coaching, online courses and education reimbursements.

• Compassionate Care Leave: paid time off following the loss of a loved one and other life‑changing events.

Work Authorization Notice

Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full‑time, permanent basis without the need for current or future sponsorship.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at View email address on click.appcast.io.

States Not Eligible for Employment

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

EEO Statement

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can‑do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.