Assistant Director of Loss Prevention

Job Description

JOB SUMMARY

Assists with the direction and management of the Security&Safety Services function, to include Convention Services, ensuring compliance with federal, state, local and company policies and procedures. Participates in meetings with customers (Planning Meetings) to proactively sell Special Event Security to Meeting Planners and recommends additional Security and Hotel services. Coordinates VIP and Dignitary visits, liaises with Government agencies and Group Corporate Security as appropriate, and monitors upcoming location group and special event activity to provide a safe environment for employees and guests. Monitors the activities of Vendors and Outside Companies operating within the facility to ensure guest safety and asset protection..

CANDIDATE PROFILE

Education and Experience

• Bachelor's Degree in a related field or equivalent experience.


OR


• 5 years Safety and Security Administration, knowledgeable of NFPA Regulations, OSHA standards.


• Licenses/Certificates: Valid driver's license and a satisfactory driving record. Must be CPR/AED certified or capable of getting certified within 90 days of employment. Must be registered in accordance with state law (timeframe / requirements vary by state).

CORE WORK ACTIVITIES

Monitoring Property Operations


• Participates in meetings with customers (planning meetings) to proactively sell special event security to meeting planners and recommends additional Security and Hotel services.


• Inspects location-provided security services and interacts with on-site meeting planners to promote satisfaction and the safe enjoyment of the facility.


• Coordinates VIP and dignitary visits, liaisons with government agencies and Group Corporate Security as appropriate, and monitors upcoming location group and special event activity to ensure that the location maintains a safe environment for employees and guests.


• Monitors the activities of vendors and outside companies operating within the facility to provide guest safety and asset protection.


• Assists in the development of loss prevention / safety programs by analyzing available data and keeps management advised on preventive measures needing implementation and makes recommendations.


• Determines the type of materials, supplies, machinery, equipment or tools to be used or merchandise to be bought, stocked and sold.

Supporting Profitability and Revenue Goals


• Assists with the preparation and implementation of departmental budget and cost controls. Monitors department payroll for accuracy.


• Develops and maintains programs that reduce location losses and aids in creating new procedures that physically secure the property and its assets.


• Assists in the response and resolution of all guest issues received directly from guests or from Guest Relations.


• Controls the flow and distribution of materials or merchandise and supplies.

Managing and Conducting Human Resources Activities


• Promotes participation in property safety-related programs.


• Conducts mandatory training with all Safety Service agents. Provides documentation in compliance with state and federal mandates.


• Establishes standards, oversees training, and schedules Special Event Security Officers and Badge Checkers to fulfill customer and location needs.


• Mentors and develops direct reports to ensure line of succession for future opportunities.


• Interviews, selects and trains employees.


• Appraises employees' productivity and efficiency for the purpose of recommending promotions or other changes in status.


• Apportions work to employees and determine technique to use.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Team

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.


JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.