Revenue Processing Agent (Temporary Part-time)

Rate of Pay: $17.80
Status: Open Until Filled
Note -This is an on-site, temporary, part-time position. Schedule: Monday through Wednesday 8:00am to 5:00pm

This is a journey-level position within the Business License division of the Finance department which reports directly to the Business License Manager. This position is responsible for assisting customers, reviewing and processing applications, renewal forms, monthly excise taxes, and determining penalty and interest late charges and license transfers for business licenses.

• Assists customers (walk-in, phone, e-mail, mail) with inquiries concerning fees and calculations of those fees, applications, renewal forms, verifying business location's jurisdiction, and determining appropriate classification codes.
• Process General business license, Temporary Vendor, and Mobile Food Truck applications; this includes the following:

• Determining jurisdiction from location of business.

• Assisting applicants on requirements and with completing application and forms.

• Classifying businesses based on type, gross income, and number of employees

• Calculating fees by classification code to determine Occupation Fee.

• Collecting payment and issuing receipt.

• Creating a Business License account number and appropriate licenses using computer.

• Preparing, reviewing and processing applications and payments with speed and accuracy.

• Verifying all receipts and payments are balanced and reconciled.

• Scanning and filing applications, payments pending, refunds and other Business License documents and forms.

Process Privilege, (Massage, Pawn Shop, Security and Private Investigator, Security Alarm, Alcoholic Beverage, Sunday Sales , Alcohol Agent Change, Special Event Alcohol Catering) applications . This includes the following:

• Meeting with applicants (walk-ins) to review procedures and City Code requirements.
• Reviewing completed applications, identifying and annotating missing information.
• Researching business location maps using GIS application and computer system location module to verify jurisdiction.
• Contacting applicant for missing documents, information, or payment for mailed in applications.
• Verifying required documents (i.e., plats, surveys, leases, financial statements, verification of residency, food purchase receipts, customer sales receipts, etc.) have been received and are compliant with the City Codes.
• Preparing Privilege application folder for Business License Manager's review.
• Processing Privilege applications and payments into cash receipts system.
• Verifying all receipts and payments are balanced and reconciled.
• Creating and sending returned check notification letters to business owner.
• Receiving and reviewing monthly excise tax reports for Hotel/Motel Occupancy Tax, and Rental Motor Vehicle; verifying fee amount and processing payments.
• Working with Senior Revenue Officer to ensure total monthly excise taxes collected, balances to the General Ledger.

• Receiving and reviewing monthly beer, wine, and liquor excise tax reports for payments from beverage wholesalers, and Consumption on the Premises businesses.

• Generating monthly liquor excise tax report, identifying accounts in arrears, and contacting business owners regarding late payments.

Preferred Qualifications:

• Ability to process 80+ wpm with accuracy or 10k - 12k KPH.
• Familiarity with legal documents and terminology.
• Experience working in a professional environment.
• Ability to calculate standard mathematical calculations.
• Experienced in multi-tasking in a customer facing environment.

Disclaimer
Successful candidates are required to submit to drug screen & background inquiry.