Business Analyst

Job Description
We are seeking an experienced Senior IT Business Analyst with strong Quality Assurance and Azure DevOps experience to lead business analysis efforts across complex technology initiatives. This role is responsible for driving requirements discovery, improving business processes, supporting testing strategies, and ensuring high-quality software delivery within Agile environments.

The Senior IT Business Analyst will work closely with business stakeholders, product owners, developers, and QA teams to translate business needs into scalable technology solutions while ensuring traceability, quality, and successful project outcomes

Job Duties

Business Analysis Leadership

• Lead requirements gathering sessions, stakeholder interviews, and workshops to identify business needs and project objectives.
• Translate complex business requirements into functional specifications, user stories, and acceptance criteria.
• Create and maintain Business Requirement Documents (BRD), Functional Requirement Documents (FRD), process flows, and data mapping documents.
• Conduct impact analysis and gap analysis for system enhancements and new initiatives.
• Provide guidance and mentorship to junior business analysts.
• Serve as the primary liaison between business stakeholders, development teams, and QA teams.

Azure DevOps & Agile Delivery

• Manage and maintain product backlogs, user stories, tasks, and defects in Azure DevOps.
• Collaborate with Product Owners and Scrum Masters to prioritize backlog items and plan sprint deliverables.
• Ensure end-to-end requirements traceability using Azure DevOps work items and dashboards.
• Track sprint progress, testing status, and defect metrics using Azure DevOps reporting tools.
• Actively participate in Agile ceremonies including sprint planning, backlog grooming, daily stand-ups, and retrospectives.

Quality Assurance & Testing Oversight

• Define and review test strategies, test plans, and test cases aligned with business requirements.
• Support and oversee functional, integration, regression, and User Acceptance Testing (UAT).
• Manage defect lifecycle in Azure DevOps, ensuring timely resolution and validation.
• Collaborate with QA teams to ensure test coverage, data validation, and quality standards are met.
• Ensure delivered solutions meet business expectations and compliance requirements.

Process Improvement & Strategic Contribution

• Identify opportunities to improve business processes, workflows, and system efficiencies.
• Recommend technology solutions and automation opportunities.
• Contribute to enterprise-level business analysis standards and best practices.
• Support change management, training, and adoption strategies for new systems.

Documentation & Stakeholder Communication

• Develop and maintain comprehensive documentation including workflows, business rules, and system requirements.
• Present analysis findings, system recommendations, and project updates to leadership and stakeholders.
• Ensure clear communication between technical teams and business stakeholders

Requirements

7+ years:

• Experience as an IT Business Analyst on enterprise software projects.

Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field.

Hands-on experience with Azure DevOps for backlog management, user stories, sprint tracking, and defect management.

Strong experience with software testing, QA processes, and UAT coordination.

Deep knowledge of Software Development Life Cycle (SDLC) and Agile methodologies (Scrum, Kanban).

Proven experience writing user stories, acceptance criteria, and detailed functional specifications.

Excellent analytical, leadership, communication, and stakeholder management skills

Advanced Business Analysis

Stakeholder & Executive Communication

Azure DevOps (Boards, Backlogs, Work Items, Dashboards)

Agile / Scrum Methodology

QA Strategy & Test Planning

Defect Lifecycle Management

Process Modeling & Improvement

Requirements Traceability

Data & System Analysis

Minimum Education

• Bachelor's Degree

Location

• Local candidates ONLY . Candidates must be located within 1-1.5 hours of Lansing, MI at time of submission.
• Position is a hybrid schedule NO REMOTE ONLY OPTION. Will need to be onsite from day 1, two days a week.Working hours Monday-Friday, approximately 8:00 a.m. to 5:00 p.m.

Additional Requirements

• Must be authorized to work in the United States; We are unable to offer sponsorships at this time
• Must undergo a background check and drug screening for employment.

Employment Terms

• This is a W2 position
• 40 hrs per week
• HYBRID schedule - NO REMOTE ONLY OPTION. Will need to be onsite from day 1, two days a week.

About Zenfreed

At Zenfreed, we are more than an IT company. We bridge the gap between people wanting to do the work they were meant to do and organizations needing the right talent.

We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Benefits

We understand a comprehensive benefits package is crucial to employment satisfaction. We offer medical, dental and vision coverage options for all employees.