HVAC LEAD SERVICE TECHNICIAN

Benefits:

401(k)

401(k) matching

Dental insurance

Health insurance

Opportunity for advancement

Profit sharing

Training & development

Vision insurance

Bonus based on performance

Company car

Competitive salary

Paid time off

Family-Owned • High-End Residential • Specialty Systems Expert Swann Mechanical is a family-owned and family-operated residential HVAC company known for top-tier workmanship, professionalism, and the ability to service specialty and advanced systems most contractors won’t touch. We are searching for an experienced Lead HVAC Service Technician with strong diagnostic ability, excellent communication skills, and the drive to represent our family business at a high level.

POSITION OVERVIEW The Lead Service Technician is responsible for diagnosing, repairing, and maintaining a wide spectrum of HVAC equipment including specialty systems, communicating platforms, geothermal applications, and high-rise mechanical setups. This role requires a technician with exceptional problem-solving ability and experience across multiple disciplines within HVAC technology.

The ideal candidate is motivated, professional, customer-focused, and capable of leading complex service tasks independently.

PRIMARY RESPONSIBILITIES

Diagnose and repair a wide range of residential HVAC systems

Lead specialty service calls with confidence and minimal oversight

Communicate effectively with homeowners and office staff

Document findings, recommendations, and repair actions clearly

Provide professional system evaluations and upgrade suggestions

Uphold Swann Mechanical’s family values and customer-first culture

Maintain company-provided tools, truck, and equipment

WHO THRIVES HERE This role is ideal for technicians who: Want independence, respect, and professional responsibility

Enjoy solving challenging technical issues

Like servicing unique and specialty systems

Take pride in delivering clean, high-quality work

Want to grow long-term with a family-owned company

Appreciate fairness, work ethic, and a positive culture

REQUIRED TECHNICAL EXPERIENCE The ideal applicant must have strong, demonstrated experience with the following:

1. Residential HVAC Systems

Gas furnaces (single-stage, two-stage, variable-speed)

Heat pumps (standard, dual-fuel, communicating)

Air handlers, PSC and ECM blower motors, variable-speed systems

Airflow diagnosis, static pressure testing, duct performance evaluation

1. Advanced / Communicating Systems

Trane ComfortLink II/ Trane Link

Lennox S30/S40 platforms

Daikin communicating systems

Bosch inverter systems

Ability to interpret data buses, error codes, and control logic

Comfort advisor communication between indoor/outdoor components

1. Geothermal Systems

Water-to-air and water-to-water units

Grundfos / Taco pump modules

Desuperheater diagnostics

Loop field understanding (open loop & closed loop)

Flow center troubleshooting

1. Water-Source Heat Pumps (High-Rise Work)

Vertical stack WSHP units

High-rise building control systems

Water loop temperature, flow, and pressure troubleshooting

Freeze protection setups and safeties

1. Wine Cellar Cooling Systems

Wine Guardian, WhisperKOOL, CellarPro, Breezaire

Ducted, ductless, and through-the-wall configurations

Humidity control diagnosis

TXV/EEV metering troubleshooting

Condensate and airflow management for enclosed cellar environments

1. High-Velocity/Small-Duct Systems

Unico & SpacePak

ECM blowers, control boards, and heat kits

Proper airflow balancing for small-diameter supply networks

1. Electrical & Controls Proficiency

Low-voltage and high-voltage troubleshooting

Control boards, relays, sequencers, contactors

Heat strip and emergency heat testing

Wiring diagrams and control schematics

Safety controls and limit switches

1. Refrigeration Diagnostics

Advanced refrigerant diagnostics for R410A, R32, and R22

TXV/EEV operation and superheat/subcool calculations

Leak detection methods (electronic, nitrogen pressure tests, dye)

Brazing, nitrogen purging, vacuum pump operation, micron understanding

1. Customer Communication & Leadership

Clear professional communication

Ability to educate homeowners on system performance

Leadership capability with junior technicians

High standards of cleanliness, organization, and professionalism

COMPENSATION & BENEFITS

Swann Mechanical values technicians and invests heavily in long-term career growth.

• Competitive Pay Based on Experience

• Sales Commission Opportunities:

System replacements, accessory recommendations, IAQ products, wine cellar upgrades, etc.

• On-Call Bonus Program:

Paid on-call rotation bonus in addition to overtime or billable work.

• 401(k) Program Available with matching and Profit-Sharing

• PAID Health Insurance Available

• Company Work Truck Provided

(Take-home privileges for Lead Technicians)

• Ongoing Training & Education

Factory training, advanced controls, geothermal programs, specialty systems.

• Supportive, Family-Oriented Work Environment