Field Service Technician

This job was posted by : For more information, please see: Position Title: Field Service Technician\ \ **Description\ \ ** Join the Game: Become a Field Service Technician at AGS! **** Are you tech-savvy, ready to troubleshoot with the best, and have a passion for gaming? AGS is looking for a Field Service Technician to join our team and help keep the game going. If you're excited about working with cutting-edge gaming equipment, solving puzzles, and delivering top-notch customer service, this role is for you! At AGS, we take various factors into account when determining compensation, such as your skills, experience, industry and technical knowledge as well as geographic work location. These factors can lead to variations in base pay. The projected starting salary range is $20.50 - $23.50 per hour for a Field Service Technician I.. We adhere to all local pay regulations and requirements. ** As a valued employee, you will be eligible for company sponsored benefits that include healthcare, dental, vision, paid time off, a generous 401(k) plan, tuition assistance, and much more. What Youll Do: **Tech-Savvy Tasks:**Dive into the technical sideinstalling, upgrading, and performing procedures on gaming equipment. **Maintenance Master:**Perform preventative and general maintenance on AGS casino products. Youll make sure everything runs smoothly! **Report Wizard:**Complete paperwork and reports like a protimely, detailed, and accurate. **Customer Service Champion:**Provide best-in-the-business service to our customersinternal and external. **Troubleshooting Superstar:**Fix service incidents quickly and efficiently and escalate issues when needed. **Inventory Hero:**Keep track of the necessary parts and inventory to stay on top of your game. **On-Call Rotation:**Be part of a weekly on-call rotation with your fellow techniciansbecause sometimes, the game needs you 24/7. **Safety First:**Follow all safety protocols and keep it cool even when troubleshooting in high-energy environments. What You Bring to the Table: **Education:**High School diploma or GED **License to Drive:**A valid drivers license, vehicle insurance **Tech Skills:**Youre a problem solver, with basic knowledge of AC/DC electronics and computer networking (no need to be an expert, well help you level up!). **Experience:**Knowledge in electronics/computer networking (gaming experience? Bonus points!). **Tools of the Trade:**Basic computer skills and a good understanding of Microsoft Office suite (Word, Excel, Outlook). **Flexibility:**A sometimes-changing schedule and the ability to work mornings, nights, weekends, and holidays as needed (because gaming never sleeps). **Compliance:**Ability to get licensed through Nevada Gami\ \ \ \ Equal employment opportunity, including veterans and individuals with disabilities.\ \ PI287228457