Medical Billing Specialist

Job Description Collects delinquent accounts by establishing payment arrangements with patients; monitoring payments; following up with patients when payment lapses occur. Utilizes collection agencies and small claims court to collect accounts by evaluating and selecting collection agencies; determining appropriateness of pursuing legal remedies; testifying for the hospital in court cases. Maintains medicare bad-debt cost report by tracking billings; monitoring collections; compiling information. Maintains work operations by following policies and procedures; reporting compliance issues. Maintains quality results by following standards. Maintains confidentiality of member and patient related business. Follows established department/organization policies and procedures. Documents concisely, precisely, and accurately on all documents as indicated by department processes and organizational policies. Develops and maintains an effective working relationship with members, patients, insurance companies and staff. Maintains and increases standards of performance and education. Knowledge, Skills and Abilities Proficient knowledge of phone systems, the 10 key calculator, facsimile processes, computers, copiers, scanners, Microsoft Outlook, Word and Excel. Language/Communication skills: must be able to read and interpret medical record documentation, and policy and procedures. The ability to work concurrently on multiple projects with varying priorities. Works well under pressure and within deadlines, and gives great attention to detail. Patient and Personal Service. Knowledge of principles and processes for providing patient and personal services. This includes patient needs assessment, meeting quality standards for services, and evaluation of patient satisfaction. Reading Comprehension. Understanding written sentences and paragraphs in work-related documents. The ability to read and understand information and ideas presented in writing/type. Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. Ability to work independently/self-motivated, highly organized. Time Management. Managing one’s own time and the time of others. Ability to be flexible with schedules and duties; including, willingness and ability to work overtime. Excellent judgment and creative problem solving skills. Self-reliant, good problem solver, results-oriented. #J-18808-Ljbffr