Host/Hostess

Host/Hostess Position

Redfire Grill is Platinum Dining Group's reimagining of the "Great American Steakhouse" and it is quickly apparent after you first open the doors why it has become the destination for people wanting great steaks throughout Delaware, Maryland, Pennsylvania and New Jersey. The voluminous red walls with stone and wrought iron accents offer both a sexy and masculine punch to the richly appointed bar while providing a casual backdrop to the warm and inviting dining room. Our service staff is engaging and knowledgeable without being obtrusive. Our menu features an endless selection of dry-aged beef seared to perfection in our 1200 degree chophouse broiler. Other menu items include fresh fish, organic chicken & traditional steakhouse beef offerings. Lunch options are highlighted by generously portioned salads, sandwiches and signature burgers.

This position is the ambassador for the restaurant! Our Host/Hostesses welcome our guests to set the standards of service for the hospitality experience they will enjoy throughout their visit. We pride ourselves on providing top-notch food hospitality and are looking for the best of the best to join our team! Experience in upscale, high-volume, full-service hospitality is a plus! Demonstrated ability to work within a team environment as well as the ability to lead others is a must. If you are a motivated, energetic, hard-working self-starter than we want to meet with you! We offer incredible growth opportunities, and a positive work environment in our mid-size, multi-concept restaurant group. Also, all service staff enjoy a discounted meal while at work. All full-time positions are eligible for benefits with a waiting period.

Major Duties & Responsibilities:

• Gives the initial impression of the restaurant to the guests and greet them with pleasantness and direct them to the seating location
• Provide guests with accurate wait time estimates during busy periods
• Maintain accurate knowledge on hours of operation, relevant service and facility information, and upcoming events at the restaurant
• Answer phones and schedule reservations
• Must have comprehensive knowledge of menu items
• Enjoys providing great hospitality

Qualifications:

• Excellent emotional self awareness under pressure while maintaining a respectful, warm presence
• Flexible schedule, particularly for weekend/evening shifts
• Positive attitude and excellent communication skills
• Team player who looks for ways to assist other employees when needed
• Knowledge of a second language is a plus